Strategic Outsourcing: An International Journal: Volume 2 Issue 3

How interpersonal conflicts influence IS‐sourcing decisions

Frank Ulbrich

Frameworks on information systems‐sourcing (IS‐sourcing) decisions are frequently based on rational‐choice theory, neglecting such non‐quantifiable aspects as interpersonal…

Routinizing the offshore choice: applying diffusion of innovation to the case of EDS

Erran Carmel, Jason Dedrick, Kenneth L. Kraemer

We treat offshoring as a managerial innovation. Should it still be considered an innovation? The purpose of this paper is to use innovation theory, especially, Rogers' diffusion…

Strategic outsourcing practices of multi‐national corporations (MNCs) in China

Mingu Kang, Xiaobo Wu, Paul Hong

The purpose of this paper is to present a research model and case illustrations that explore strategic outsourcing practices for sustainable competitive advantages in the Chinese…

Managing change in IT outsourcing arrangements: An offshore service provider perspective on adaptability

Albert Plugge, Marijn Janssen

Clients and IT outsourcing service providers are regularly confronted with changes in their business and IT environment. This paper aims at understanding the need for adaptability…

Performance measurement in business process outsourcing decisions: Insights from four case studies

Gero Weimer, Stefan Seuring

Outsourcing research has identified that permanently governing and controlling the outsourcing provider is essential for a successful outsourcing engagement and has prioritised…