Technostress and Burnout of Female Employees: A Review of the Healthcare Field in Perspective of Digital Transition

Abstract

The use of information and communication technologies has become widespread in the field of health as well as in all fields. While the intensive use of these technologies increases the productivity of the employees, on the other hand, it may cause negative effects on the employee such as stress, anxiety, anger, burnout, and addiction. In scientific studies, the use of technology is commonly related with saving time, labor, financial resources, effective, efficient, and quality service; however, there are limited studies focusing on the technostress factors in the health field brought by technological transfer and digital transition. These technostress factors are techno-overload, techno-invasion, techno-confusion, techno-insecurity, and techno-uncertainty. In this study, it is emphasized that technostress causes important mental problems such as productivity and burnout, especially for female health employees. This chapter aims to discuss the role of technostress and its factor, theoretically, in the healthcare field in perspective of digital transition.

Citation

Topsakal, Ö. and Irmak, H. (2023), "Technostress and Burnout of Female Employees: A Review of the Healthcare Field in Perspective of Digital Transition", Akkaya, B., Apostu, S.A., Hysa, E. and Panait, M. (Ed.) Digitalization, Sustainable Development, and Industry 5.0, Emerald Publishing Limited, Leeds, pp. 337-348. https://doi.org/10.1108/978-1-83753-190-520231017