Calculating the real value of e‐learning
Abstract
Many companies view their training budget strictly as a cost centre which is susceptible to cuts when the business needs to reign in expenses. In this article, the author explores the benefits of training investments with a particular focus upon measuring the value of delivering training via an enterprise e‐learning initiative. In addition to the many hard/measurable returns, the piece explores the greater “benefit halo” of an e‐learning initiative and offers a number of formulas for calculating the ROI and justifying the cost to senior managers. The article concludes with a case study detailing the experiences of Rockwell Automation when the company implemented an enterprise e‐learning initiative to deliver much of its training to both employees and customers.
Keywords
Citation
Deeny, E. (2003), "Calculating the real value of e‐learning", Industrial and Commercial Training, Vol. 35 No. 2, pp. 70-72. https://doi.org/10.1108/00197850310463788
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited