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Building reference strengths through peer training

Holly Stec Dankert (Holly Stec Dankert is a Reference/Instruction Librarian at DePaul University Libraries, Chicago, Illinois, USA.)
Paula R. Dempsey (Paula R. Dempsey is Library Services Coordinator, at DePaul University Libraries, Chicago, Illinois, USA.)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 December 2002

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Abstract

What began as peer training instruction sessions for DePaul University librarians has grown into an electronic knowledge base available 24 × 7 for ongoing staff development. Using Blackboard course management software, DePaul University Libraries developed peer to peer instruction to keep communication open among staff members at all eight campus libraries while sharing subject expertise among librarians and sharpening skills needed in group and one‐on‐one instruction. In order to facilitate continued communication between librarians at different campuses at DePaul University, an annual program of structured peer training sessions was developed and implemented within the last two years to provide ongoing professional development.

Keywords

Citation

Stec Dankert, H. and Dempsey, P.R. (2002), "Building reference strengths through peer training", Reference Services Review, Vol. 30 No. 4, pp. 349-354. https://doi.org/10.1108/00907320210451358

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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