Finding that document! Enhancing the discovery and locating of journals

In order to address the problem of discovering and accessing relevant documents in the ever‐increasing amount of information presented to us, the Joint Information Systems Committee (JISC) has funded a series of projects to address the chain of information access: discover, locate, request, deliver. This article reviews the work and results of these JOIN‐UP projects and places them in the wider context of document delivery, the use of open standards to achieve interoperability between systems, and the overall information environment that users interact with. In addition, initial progress on the development of a national serials union catalogue, SUNCAT, is reported, to assist with national discovery of journal titles.