Team performance: using repertory grid technique to gain a view from the inside

Uses Kelly’s personal construct theory and the technique of repertory grid analysis to identify constructs of team performance. These constructs are unique to each team and are derived directly from the team members themselves. Once team members have generated their personal constructs of team performance, they give a rating for their team in comparison with their views of teams they know of as “good teams”, “bad teams,” and those in between, as well as (for contrast) their experience of well‐acted and badly‐acted plays. This method of measuring team performance has advantages over the traditional, all‐purpose questionnaire or checklist in tailoring the concept of team performance uniquely to the team of interest. In addition, the way the results are displayed gives team members a “picture” of their team’s performance. This has proved very useful for feedback of results to the team members and in encouraging discussion on how team performance could be improved.