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Redesigning for usability: Information architecture and usability testing for Georgia Tech Library's website

Heather Jeffcoat King (Georgia Institute of Technology, Library and Information Center, Atlanta, Georgia, USA)
Catherine M. Jannik (Georgia Institute of Technology, Library and Information Center, Atlanta, Georgia, USA)

OCLC Systems & Services: International digital library perspectives

ISSN: 1065-075X

Article publication date: 1 September 2005

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Abstract

Purpose

To describe the efforts by the Georgia Institute of Technology Library to keep its website relevant and current by incorporating user testing, both outsourced and in‐house.

Design/methodology/approach

A chronological history of the Library's web presence with a discussion of how user testing was conducted with a vendor and how future testing will be conducted by the Library itself.

Findings

Illustrates issues the Georgia Institute of Technology Library has faced in regards to its website in the past, and future plans to test the site to maintain currency and strive to meet the users' needs.

Originality/value

This paper offers practical information for undertaking usability testing of a library website.

Keywords

Citation

Jeffcoat King, H. and Jannik, C.M. (2005), "Redesigning for usability: Information architecture and usability testing for Georgia Tech Library's website", OCLC Systems & Services: International digital library perspectives, Vol. 21 No. 3, pp. 235-243. https://doi.org/10.1108/10650750510612425

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

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