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Towards a holistic knowledge management model

Ioannis E. Diakoulakis (Ioannis E. Diakoulakis, PhD Candidate, Department of Industrial Management and Technology, University of Piraeus, Piraeus, Greece (dgiannis@dpem.tuc.gr).)
Nikolaos B. Georgopoulos (Nikolaos B. Georgopoulos, Associate Professor, Department of Business Administration, University of Piraeus, Piraeus, Greece (ngeorgop@unipi.gr).)
Dimitrios E. Koulouriotis (Dimitrios E. Koulouriotis, Lecturer, Department of Production Engineering and Management, Demokritos University of Thrace, Xanthi, Greece (jimk@dpem.tuc.gr).)
Dimitrios M. Emiris (Dimitrios M. Emiris, Lecturer, Department of Industrial Management and Technology, University of Piraeus, Piraeus, Greece (emiris@unipi.gr).)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 February 2004

5703

Abstract

Knowledge management (KM) has been gradually established as a strong methodology to support business viability, competitiveness and growth; however, the lack of maturity is obvious, as evidenced by divergent points of view in critical sub‐domains of the related theory and practice, such as the spectrum of processes and the clusters of tactics scheduled to underpin them. The systems thinking logic, the discipline for seeing structures underlying complex phenomena, is perceived as a promising direction for consolidating the various approaches and developing a holistic KM paradigm. Through the integration of the fragmented landscape of knowledge management on a transparent and concrete framework based on cause‐effect relationships, not only the underlying theoretical assumptions are clarified and subjected to further analysis at a strategic level, but also practical issues concerning planning and decision making become less complicated, increasing effectiveness.

Keywords

Citation

Diakoulakis, I.E., Georgopoulos, N.B., Koulouriotis, D.E. and Emiris, D.M. (2004), "Towards a holistic knowledge management model", Journal of Knowledge Management, Vol. 8 No. 1, pp. 32-46. https://doi.org/10.1108/13673270410523899

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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