“E‐discussion”: a group support system for co‐present knowledge sharing

This paper aims to inform the design of competence development systems for project management, based on a situated learning design framework.

An interpretive action research study of a group support system (GSS) (“e‐discussion”) for co‐present knowledge sharing, applied in a corporate context to promote the development of project management competence.

An in‐depth qualitative description finds the way that “e‐discussion” supported and structured group interaction.

Broader findings pertaining to the underlying situated learning design framework are not presented.

The paper offers a practical method to support development of project management competence and thoughts about possible modifications in its implementation.

The paper addresses research needs for improved understanding of competence development systems; design frameworks and design concepts based on situated learning theory; approaches to improve information technology project management practices through competence development; and interpretive research about GSSs.