LibQUAL+™ as a confirming resource
Joseph F. Boykin
(Dean of Libraries, Clemson University, Clemson, South Carolina, USA. E‐mail: jboykin@clemson.edu)
671
Abstract
This paper discusses library strategic visioning processes at Clemson University. Major themes for library advancement are identified. LibQUAL+™ emerged as a means of measuring or confirming progress toward the Clemson strategic vision. The paper outlines the use of LibQUAL+™ data to confirm previously identified areas that needed attention as well as areas of strength within the library.
Keywords
Citation
Boykin, J.F. (2002), "LibQUAL+™ as a confirming resource", Performance Measurement and Metrics, Vol. 3 No. 2, pp. 74-78. https://doi.org/10.1108/14678040210429946
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited