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In their own words: A preliminary report on the value of the internet and the library in graduate student research

Joan Stein (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)
Alice Bright (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)
Carole George (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)
Terry Hurlbert (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)
Erika Linke (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)
Gloriana St Clair (Carnegie Mellon University Libraries, Pittsburgh, Philadelphia, USA)

Performance Measurement and Metrics

ISSN: 1467-8047

Article publication date: 1 May 2006

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Abstract

Purpose

The paper aims to give a presentation of a rich dataset to illuminate graduate students' rating of their satisfaction with library collections and services.

Design/methodology/approach

The study is a qualitative investigation based on focus groups.

Findings

The paper finds that, although rich detail is provided, the study is part way through and data need more analysis for trends to emerge.

Research limitations/implications

The study is a research project which is ongoing.

Practical implications

Rich data collected are indicating areas for improvement in service, which will be synthesized as the research progresses.

Originality/value

It is rare for data of this richness to be offered to readers. It will help others by confirming or illuminating their own investigations.

Keywords

Citation

Stein, J., Bright, A., George, C., Hurlbert, T., Linke, E. and St Clair, G. (2006), "In their own words: A preliminary report on the value of the internet and the library in graduate student research", Performance Measurement and Metrics, Vol. 7 No. 2, pp. 107-115. https://doi.org/10.1108/14678040610679506

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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