Employee engagement for millennials: considering technology as an enabler

The paper aims to highlight the challenges of engaging millennial workforce and proposing strategies to address this challenge.

It is a viewpoint paper that reflects the opinions of human resource (HR) practitioners across industries in India. The views were gathered through telephone and face-to-face interaction with the practitioners.

Harnessing technology appropriately can help managers gain overall engagement of millennial workforce in the organization.

HR practitioners can manage their millennial workforce better if they understand their characteristics and expectations.

The originality of this paper is that it identifies technology as a hindrance as well as an advantage to engage millennials. It suggests how technology can be harnessed to keep millennials engaged in the workplace.