Information technology outsourcing in Australia: a literature review

The objective of this literature review is to provide a background and a synthesis of existing studies conducted on IT outsourcing. The IT outsourcing trend has become increasingly popular and heavily documented and studied in Europe and the USA. It is therefore appropriate and timely to consider the value and incidence of IT outsourcing in Australian organisations. The literature review deals with the impetus for outsourcing and factors contributing to its success. It covers two useful theoretical frameworks, transactional cost theory, and resource‐based theory that facilitate research into outsourcing.