Author(s):
Dong-Joon Park, Ho-Gyun Kim, Byung-Hwan Kang, Hyun-Seok Jung
Journal:
International Journal of Quality & Reliability Management
ISSN:
0265-671X
Year:
2007
Volume:
24
Issue:
1
Page:
32 - 48
DOI:
10.1108/02656710710720312
Publisher:
Emerald Group Publishing Limited