Author(s):
Mary M. Somerville, Lynn D. Lampert, Katherine S. Dabbour, Sallie Harlan, Barbara Schader
Journal:
Reference Services Review
ISSN:
0090-7324
Year:
2007
Volume:
35
Issue:
1
Page:
8 - 20
DOI:
10.1108/00907320710729337
Publisher:
Emerald Group Publishing Limited
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