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Article Information:

Title:

Determining a cost-effective customer service level

Author(s):

Mariah M. Jeffery, Renee J. Butler, Linda C. Malone

Journal:

Supply Chain Management: An International Journal

ISSN:

1359-8546

Year:

2008

Volume:

13

Issue:

3

Page:

225 - 232

DOI:

10.1108/13598540810871262

Publisher:

Emerald Group Publishing Limited

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