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Article Information:

Title:

Firm operation performance analysis using data envelopment analysis and balanced scorecard: A case study of a credit cooperative bank

Author(s):

Tser-yieth Chen, Chie-Bein Chen, Sin-Ying Peng

Journal:

International Journal of Productivity and Performance Management

ISSN:

1741-0401

Year:

2008

Volume:

57

Issue:

7

Page:

523 - 539

DOI:

10.1108/17410400810904010

Publisher:

Emerald Group Publishing Limited

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