Request this document

Author(s):

H.C.W. Lau, W.B. Lee, P.K.H. Lau

Journal:

Industrial Management & Data Systems

ISSN:

0263-5577

Year:

Apr 2003

Volume:

103

Issue:

3

Page:

167 - 176

DOI:

10.1108/02635570310465643

Publisher:

MCB UP Ltd