| 838864 |
Client satisfaction with English language centre service: insights from a New Zealand national survey
John Walker
(pp. 294-302)
Keywords:
Customer satisfaction,
English language,
New Zealand,
Service delivery,
Teaching methods
ArticleType: Research paper
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(128 KB)
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| 838865 |
Basic education development in China: from finance reform to World Bank projects
Chengzhi Wang, Mary Bergquist
(pp. 303-311)
Keywords:
China,
Education sector,
Government policy,
International aid
ArticleType: General review
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(97 KB)
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| 838866 |
A case study using gap analysis to assess distance learning versus traditional course delivery
Duncan G. LaBay, Clare L. Comm
(pp. 312-317)
Keywords:
Distance learning,
Educational innovation,
Gap analysis,
Higher education,
Service delivery,
Teaching methods
ArticleType: Research paper
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(78 KB)
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| 1509118 |
Using the theory of policy networks and communities to explore who determines the Scottish higher education research policy: issues for educational managers
Kevin Grant, David Edgar
(pp. 318-329)
Keywords:
Educational planning,
Educational policy,
Higher education,
Research,
Universities
ArticleType: Conceptual Paper
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(115 KB)
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| 838868 |
Performance measures for academic departments
Umar Al-Turki, Salih Duffuaa
(pp. 330-338)
Keywords:
Continuous improvement,
Higher education,
Performance measures,
Saudi Arabia
ArticleType: Conceptual Paper
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(306 KB)
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| 838869 |
Implementing knowledge management in academia: teaching the teachers
Michael J. Tippins
(pp. 339-345)
Keywords:
Business schools,
Colleges,
Knowledge management,
Organizational culture,
Skills training
ArticleType: Research Paper
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(158 KB)
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| 838870 |
Management process for defining and monitoring teacher dispositions
Julie Jackson Albee, Joyce A. Piveral
(pp. 346-356)
Keywords:
Behaviourally-anchored rating scales,
Individual behaviour,
Professional ethics,
Teachers,
Training methods
ArticleType: Research paper
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(585 KB)
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