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Performance Measurement and Metrics

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Articles

Articles

Article No:	Article Information:
862311	Measuring impact and outcome of libraries Roswitha Poll (pp. 5-12) Keywords: Information retrieval, Information technology, Library management, Literature, Performance measurement, University libraries ArticleType: Research paper View HTML | View PDF (74 KB) | Reprints & Permissions
862312	Estimating the economic value of library benefits John Sumsion, Margaret Hawkins, Anne Morris (pp. 13-27) Keywords: Benefits, Cost control, Estimating, Library services, Public libraries, Research ArticleType: Research paper View HTML | View PDF (210 KB) | Reprints & Permissions
862313	Why do you ask? Reference statistics for library planning Tord Høivik (pp. 28-37) Keywords: Library services, Public libraries, Reference libraries ArticleType: Case study View HTML | View PDF (89 KB) | Reprints & Permissions
862314	LibQUAL+: preliminary results from 2002 Colleen Cook, Fred Heath, Bruce Thompson, Duane Webster (pp. 38-47) Keywords: Performance measurement, Service quality, University libraries ArticleType: Research paper View HTML | View PDF (1094 KB) | Reprints & Permissions

Book Review

Measures for Electronic Resources (E-Metrics) – Complete Set

Item No:	Item Information
1499670	Measures for Electronic Resources (E-Metrics) – Complete Set Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 Author(s): John Willemse View HTML

Editorial

Editorial

Item No:	Item Information
1491228	Editorial Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 Author(s): Sandra Parker View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1491229	Note from the publisher Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 View HTML

End notes

5th Northumbria International Conference on Performance Measurement in Libraries and Information Services

Item No:	Item Information
1491230	5th Northumbria International Conference on Performance Measurement in Libraries and Information Services Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 View HTML

Standards for health libraries revised

Item No:	Item Information
1491231	Standards for health libraries revised Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 View HTML

Opinion piece

Core thinking

Item No:	Item Information
1491232	Core thinking Journal: Performance Measurement and Metrics Vol : 4 Issue: 1 Author(s): Steve Thornton View HTML