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Performance Measurement and Metrics

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Articles

Articles

Article No:	Article Information:
862315	From values to metrics: implementation of the balanced scorecard at a university library James Self (pp. 57-63) Keywords: Assessment, Balanced scorecard, University libraries, Values ArticleType: Research paper View HTML | View PDF (68 KB) | Reprints & Permissions
862316	A few countries measure impact and outcomes – most would like to measure at least something Melita Ambro?zic (pp. 64-78) Keywords: Cost effectiveness, Libraries, Library management, Performance measures, Quality audit, Statistics ArticleType: Research paper View HTML | View PDF (120 KB) | Reprints & Permissions
862317	Evaluation, impact and outcomes – the JUBILEE project Linda Banwell, Kathryn Ray, Graham Coulson, Debbie Proud (pp. 79-86) Keywords: Information services, Libraries ArticleType: Conceptual Paper View HTML | View PDF (1196 KB) | Reprints & Permissions

Book Review

The Bottom Line: Determining and Communicating the Value of the Special Library

Item No:	Item Information
1499671	The Bottom Line: Determining and Communicating the Value of the Special Library Journal: Performance Measurement and Metrics Vol : 4 Issue: 2 Author(s): Roxanne Missingham View HTML

Editorial

Editorial

Item No:	Item Information
1491233	Editorial Journal: Performance Measurement and Metrics Vol : 4 Issue: 2 Author(s): Sandra Parker View HTML

Note from the publisher

Note from the publisher

Item No:	Item Information
1491234	Note from the publisher Journal: Performance Measurement and Metrics Vol : 4 Issue: 2 View HTML

Lis-perf-measures 2003

Lis-perf-measures 2003

Item No:	Item Information
1491235	Lis-perf-measures 2003 Journal: Performance Measurement and Metrics Vol : 4 Issue: 2 Author(s): Pat Gannon-Leary View HTML