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Asian Libraries

Volume 6 Issue 1

Published: 1997 | Start Page: 6

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Articles

Articles
Article No: Article Information:
861017 Putting the customer first: total quality and customer service at the British Library Document Supply Centre
Stella Pilling (pp. 6-13)
Keywords: Customer service, Document supply, TQM
ArticleType: Research paper
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861018 Selecting your team: how to find the right people
Alison Jago (pp. 14-19)
Keywords: Job descriptions, Recruitment
ArticleType: Research paper
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861019 National public library statistical systems and management: a comparison between the United States and the People’s Republic of China
Yan Quan Liu (pp. 20-29)
Keywords: China, Data collection, Performance measurement, Public libraries, Statistics, USA
ArticleType: General review
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861020 Subscription trends of foreign journals at university libraries in Japan
Toyohiro Hasegawa (pp. 30-38)
Keywords: Cost reduction, Japan, Journal publishing, University libraries
ArticleType: Research paper
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861021 An evaluation of the relative performance of university libraries in Taipei
Tser-yieth Chen (pp. 39-50)
Keywords: China, Data envelopment analysis, Efficiency, Performance measurement, University libraries
ArticleType: Research paper
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861022 Developing an electronic information resources collection development policy
Gary W. White, Gregory A. Crawford (pp. 51-56)
Keywords: Collection management, Electronic information resources, Libraries, Library materials
ArticleType: Literature review
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861023 The virtual library - a market perspective
Stella Neal (pp. 57-66)
Keywords: Brand identity, Electronic data interchange, Information technology, Libraries, Market position
ArticleType: General review
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861024 Training and development for library and information workers for the future: A manifesto
Philip Barden (pp. 67-70)
Keywords: Career development, Information technology, Librarians, Re-training, Service delivery systems
ArticleType: Research paper
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861025 Accrediting knowledge: The ranking of library and information science journals
E.E. Nkereuwem (pp. 71-76)
Keywords: Information resources management, Journal publishing, Librarians
ArticleType: Research paper
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861026 Managing with technology: automating budgeting from acquisitions
Marilyn E. Barnes (pp. 77-90)
Keywords: Acquisitions, Computer software, Libraries, Technology
ArticleType: Case study
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