| 859066 |
Information marketing: seven questions
Jennifer Rowley
(pp. 13-19)
Keywords:
Information,
Information services,
Marketing,
Services marketing
ArticleType: Research paper
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(133 KB)
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| 859067 |
Segmentation of library visitors in Singapore: learning and reading related lifestyles
Kau Ah Keng, Jochen Wirtz, Kwon Jung
(pp. 20-33)
Keywords:
Learning styles,
Library management,
Lifestyles,
Marketing,
Segmentation,
Singapore,
User studies
ArticleType: Research paper
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(1900 KB)
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| 859068 |
Developing relationship marketing with customers: a Scandinavian perspective
Rajesh Singh
(pp. 34-43)
Keywords:
Finland,
Library management,
Library users,
Relationship marketing
ArticleType: Research paper
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(95 KB)
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| 859069 |
User privacy in the digital library environment: an investigation of policies and preparedness
Paul Sturges, Eric Davies, James Dearnley, Ursula Iliffe, Ursula Iliffe, Charles Oppenheim, Rachel Hardy
(pp. 44-50)
Keywords:
Data protection,
Ethics,
Libraries,
Library users,
Privacy
ArticleType: Research paper
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(242 KB)
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| 859070 |
Library directors under cross-pressure between new public management and value-based management
Niels Ole Pors, Carl Gustav Johannsen
(pp. 51-60)
Keywords:
Denmark,
Directors,
Leadership,
Library management,
Public management,
Survey
ArticleType: Research paper
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(85 KB)
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| 859071 |
ICT and change in UK public libraries: does training matter?
Rachel Spacey, Anne Goulding, Ian Murray
(pp. 61-69)
Keywords:
Communications technology,
Information technology,
Librarians,
Public libraries,
Training,
United Kingdom
ArticleType: Literature review
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(92 KB)
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| 859072 |
Women librarians in Kenya: a study of their status and occupational characteristics
Mabel Majanja, Joseph Kiplang’at
(pp. 70-78)
Keywords:
Kenya,
Librarians,
Status,
Women
ArticleType: Research paper
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(86 KB)
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| 859073 |
The development and present state of library services to children in Japan
Kenji Kanna
(pp. 79-85)
Keywords:
Children,
Japan,
Libraries,
Library management
ArticleType: Research paper
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(76 KB)
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| 859074 |
Management musings 10: everyone can be difficult at times
Maurice B. Line
(pp. 86-87)
Keywords:
Behaviour,
Employees,
Personnel management
ArticleType: Case study
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(35 KB)
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| 859075 |
Continuing Professional Development and Workplace Learning: The Fifth World Conference on Continuing Professional Education for the Library and Information Professions, Scotland, August 2002
Laurel Anne Clyde
(pp. 88-90)
Keywords:
Continuing professional development,
Librarians,
On-the-job training
ArticleType: Research paper
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(46 KB)
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| 859076 |
Diversity: ALA holds 5th Annual Diversity Fair in Atlanta, June 2002
Patricia Layzell Ward
(pp. 91-92)
Keywords:
Cultural synergy,
Equal opportunities,
Library management
ArticleType: Literature review
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(36 KB)
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