| 1411428 |
The effects of demographics on determinants of perceived health-care service quality: The case of users and observers
Daniel Butler, Sharon L. Oswald, Douglas E. Turner
(pp. 8-20)
Keywords:
Demographics,
Health care,
Service quality
ArticleType: Research paper
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(54 KB)
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| 1411429 |
Medical participation in and leadership of quality programmes
John Øvretveit
(pp. 21-28)
Keywords:
Doctors,
Management,
Quality,
TQM
ArticleType: Research paper
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(34 KB)
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| 1411430 |
Understanding practice management: a qualitative study in general practice
Marlene Westland, Jeremy Grimshaw, Jim Maitland, Maureen Campbell, Edna Ledingham, Ellie Mcleod
(pp. 29-37)
Keywords:
Funding,
General practice,
Management,
National Health Service
ArticleType: Research paper
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(36 KB)
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| 1411431 |
Communication in the NHS: using qualitative approaches to analyse effectiveness
Dennis Tourish, Owen Hargie
(pp. 38-54)
Keywords:
Internal communications,
National Health Service,
Problem solving,
Qualitative techniques,
Quantitative techniques
ArticleType: Research paper
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(66 KB)
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| 1411432 |
The value of an outcomes information resource: An evaluation of the UK Clearing House on Health Outcomes
Joanne Greenhalgh, Andrew F. Long, Alison Brettle, Maria J. Grant
(pp. 55-65)
Keywords:
Evaluation,
Information services,
Outcomes,
Surveys
ArticleType: Research paper
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(45 KB)
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| 1411433 |
Pharmaco-economic information and its effect on prescriptions
Peter Kangis, Leo van der Geer
(pp. 66-74)
Keywords:
Decision making,
Economics,
Ethics,
Marketing,
Medical products,
Pharmaceuticals
ArticleType: Research paper
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(38 KB)
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