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International Journal of Operations & Production Management

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Articles

Articles

Article No:	Article Information:
1766691	ERP implementation at SMEs: analysis of five Canadian cases Brent Snider, Giovani J.C. da Silveira, Jaydeep Balakrishnan (pp. 4-29) Keywords: Canada, Critical success factors, Manufacturing resource planning, Small to medium-sized enterprises ArticleType: Research paper View HTML | View PDF (144 KB) | Reprints & Permissions
1766692	A theoretical review of flexibility, agility and responsiveness in the operations management literature: Toward a conceptual definition of customer responsiveness Ednilson Santos Bernardes, Mark D. Hanna (pp. 30-53) Keywords: Competitive advantage, Consumer behaviour, Operations management ArticleType: Conceptual paper View HTML | View PDF (139 KB) | Reprints & Permissions
1766693	Lean transformation in the pure service environment: the case of the call service centre Niall Piercy, Nick Rich (pp. 54-76) Keywords: Call centres, Lean production, Organizational change, Service industries ArticleType: Research paper View HTML | View PDF (142 KB) | Reprints & Permissions
1766694	Obstacles to supply chain integration of the performance management process in buyer-supplier dyads: The buyers' perspective Helena Forslund, Patrik Jonsson (pp. 77-95) Keywords: Buyer-seller relationships, Distribution management, Performance management, Supply chain management ArticleType: Research paper View HTML | View PDF (109 KB) | Reprints & Permissions

Call for papers

Special issue on the sustainable agenda and energy efficiency: logistics solutions and supply chains in times of climate change

Item No:	Item Information
1766695	Special issue on the sustainable agenda and energy efficiency: logistics solutions and supply chains in times of climate change Vol : 29 Issue: 1 View HTML