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The TQM Journal

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Articles

Articles

Article No:	Article Information:
1766741	ISO 13485:2003: Implementation reference model from the Malaysian SMEs medical device industry Izatul Hamimi Abdul Razak, Shahrul Kamaruddin, Ishak Abdul Azid, Indra Putra Almanar (pp. 6-19) Keywords: Malaysia, Medical equipment, Quality management, Quality standards, Risk management, Small to medium-sized enterprises ArticleType: Research paper View HTML | View PDF (292 KB) | Reprints & Permissions
1766742	Assessing performance of management institutions: An application of data envelopment analysis Roma Mitra Debnath, Ravi Shankar (pp. 20-33) Keywords: Business schools, Data analysis, India, Management training, Performance measures, Resource efficiency ArticleType: Research paper View HTML | View PDF (117 KB) | Reprints & Permissions
1766743	Applying QFD to develop a training course for clothing merchandisers Catherine Y.P. Chan, G. Taylor, W.C. Ip (pp. 34-45) Keywords: Clothing, Quality function deployment, Training ArticleType: Case study View HTML | View PDF (324 KB) | Reprints & Permissions
1766744	Self-assessment of TQM practices: a case analysis V. Arumugam, Hiaw Wei Chang, Keng-Boon Ooi, Pei-Lee Teh (pp. 46-58) Keywords: Business performance, Self assessment, Total quality management ArticleType: Case study View HTML | View PDF (105 KB) | Reprints & Permissions
1766745	An initial survey on the use of costs of quality programmes in telecommunications Maria Arvaiova, Elaine M. Aspinwall, David S. Walker (pp. 59-71) Keywords: Costs, Quality programmes, Quality programmes, Surveys, Telecommunications, United Kingdom ArticleType: Research paper View HTML | View PDF (130 KB) | Reprints & Permissions
1766746	Quality performance measurement practices in manufacturing companies Ali Uyar (pp. 72-86) Keywords: Financial management, Manufacturing industries, Quality management, Turkey ArticleType: Research paper View HTML | View PDF (169 KB) | Reprints & Permissions
1766747	Problems, success factors and benefits of QCs implementation: a case of QASCO Salaheldin Ismail Salaheldin (pp. 87-100) Keywords: Critical success factors, Qatar, Quality circles ArticleType: Research paper View HTML | View PDF (94 KB) | Reprints & Permissions

Editorial

The TQM philosophy and the economic downturn

Item No:	Item Information
1766748	The TQM philosophy and the economic downturn Vol : 21 Issue: 1 Author(s): Alex Douglas View HTML