| 1771496 |
Engineering to the rule, not the exception: an interlibrary loan case study at The University of California, Santa Barbara
Gary Johnson
(pp. 4-10)
Keywords:
Document delivery,
Interlending,
Lending services,
Work flow
ArticleType: Case study
View HTML
|
View PDF
(169 KB)
| Reprints & Permissions
|
| 1771497 |
Key factors for consortial success: realizing a shared vision for interlibrary loan in a consortium of Canadian libraries
Sue McGillivray, Amy Greenberg, Lucina Fraser, Ophelia Cheung
(pp. 11-19)
Keywords:
Canada,
Document delivery,
Interlending
ArticleType: Case study
View HTML
|
View PDF
(293 KB)
| Reprints & Permissions
|
| 1771498 |
Factors and characteristics of interlibrary loan use and non-use
Lynne Porat, Sara Fine
(pp. 20-27)
Keywords:
Customer satisfaction,
Document delivery,
Information research,
Interlending,
Library users
ArticleType: Research paper
View HTML
|
View PDF
(451 KB)
| Reprints & Permissions
|
| 1771499 |
The challenge of unfilled requests in document supply: the experience in South Africa
Janet Zambri, Heidi Visser
(pp. 28-33)
Keywords:
Benchmarking,
Document delivery,
Interlending,
Performance measures
ArticleType: Case study
View HTML
|
View PDF
(84 KB)
| Reprints & Permissions
|
| 1771500 |
Interlending and document supply: a review of the recent literature: 66
Mike McGrath
(pp. 34-40)
Keywords:
Copyright law,
Electronic books,
Interlending,
Resource sharing
ArticleType: General review
View HTML
|
View PDF
(100 KB)
| Reprints & Permissions
|
| 1771501 |
Who uses the interlibrary loan and document delivery service and what do they request? A case study at the University of Western Australia
Jill Benn
(pp. 41-45)
Keywords:
Australia,
Document supply,
Interlending,
University libraries
ArticleType: Research paper
View HTML
|
View PDF
(188 KB)
| Reprints & Permissions
|
| 1771502 |
Resource Discovery at the British Library
Mandy Stewart
(pp. 46-48)
Keywords:
Document delivery,
Libraries,
Library systems,
United Kingdom
ArticleType: Case study
View HTML
|
View PDF
(192 KB)
| Reprints & Permissions
|
| 1771503 |
GIVES: interlending and discovery for non-English resources
Kit Condill, Lynne Rudasill
(pp. 49-60)
Keywords:
Document delivery,
Interlending,
Languages,
Libraries
ArticleType: Case study
View HTML
|
View PDF
(591 KB)
| Reprints & Permissions
|