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Library Review

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Articles

Articles

Article No:	Article Information:
1770595	Telling a true story or making it up: Discourse on the effectiveness of the bookshop model for public libraries David McMenemy (pp. 5-9) Keywords: Customer service management, Public libraries, Public sector ArticleType: Viewpoint View HTML | View PDF (56 KB) | Reprints & Permissions
1770596	Managing the implementation of a federated search tool in an academic library Nicholas Joint (pp. 11-16) Keywords: Academic libraries, Digital libraries, Search engines ArticleType: Viewpoint View HTML | View PDF (61 KB) | Reprints & Permissions
1770597	Students’ attitudes towards e-books in a Scottish Higher Education Institute: Part 3 – search and browse tasks Noorhidawati Abdullah, Forbes Gibb (pp. 17-27) Keywords: Electronic books, Indexing, Information retrieval, Text retrieval ArticleType: Research paper View HTML | View PDF (157 KB) | Reprints & Permissions
1770598	Mind the gap: Unlocking the relationship between market-orientation and service performance Rajesh Singh (pp. 28-43) Keywords: Customer satisfaction, Information services, Library management, Market-orientation, Service performance ArticleType: Research paper View HTML | View PDF (205 KB) | Reprints & Permissions
1770599	On 40 years of queuing in libraries Jon Warwick (pp. 44-55) Keywords: Academic libraries, Operational research, Queuing theory ArticleType: Viewpoint View HTML | View PDF (117 KB) | Reprints & Permissions
1770600	Whither reference services? Views of some Ghanaian library school students Perpetua S. Dadzie (pp. 56-67) Keywords: Ghana, Reference services, Students, University libraries ArticleType: Case study View HTML | View PDF (104 KB) | Reprints & Permissions

Book Review

Information Technology in Theory

Item No:	Item Information
1770587	Information Technology in Theory Vol : 58 Issue: 1 Author(s): Stuart Hannabuss View HTML

Electronic Resources in Medical Libraries: Issues and Solutions

Item No:	Item Information
1770588	Electronic Resources in Medical Libraries: Issues and Solutions Vol : 58 Issue: 1 Author(s): Margot Lindsay View HTML

Virtual Reference Service: From Competencies to Assessment

Item No:	Item Information
1770589	Virtual Reference Service: From Competencies to Assessment Vol : 58 Issue: 1 Author(s): Bob Duckett View HTML

A Practical Guide to Information Literacy Assessment for Academic Librarians

Item No:	Item Information
1770590	A Practical Guide to Information Literacy Assessment for Academic Librarians Vol : 58 Issue: 1 Author(s): Margot Lindsay View HTML

Information Rights in Practice: The Non-Legal Professional's Guide

Item No:	Item Information
1770591	Information Rights in Practice: The Non-Legal Professional's Guide Vol : 58 Issue: 1 Author(s): Stuart Hannabuss View HTML

The University of Google: Education in the (Post) Information Age

Item No:	Item Information
1770592	The University of Google: Education in the (Post) Information Age Vol : 58 Issue: 1 Author(s): Charles Oppenheim View HTML

Crash Course in Teen Services

Item No:	Item Information
1770593	Crash Course in Teen Services Vol : 58 Issue: 1 Author(s): Louise Ellis-Barrett View HTML

Library 101: A Handbook for the School Library Media Specialist

Item No:	Item Information
1770594	Library 101: A Handbook for the School Library Media Specialist Vol : 58 Issue: 1 Author(s): Louise Ellis-Barrett View HTML