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Leadership in Health Services

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Articles

Articles

Article No:	Article Information:
1770717	A critical review of patient satisfaction Liz Gill, Lesley White (pp. 8-19) Keywords: Australia, Customer satisfaction, Health services, Patients, Quality management ArticleType: Literature review View HTML | View PDF (117 KB) | Reprints & Permissions
1770718	Do types of organizational culture matter in nurse job satisfaction and turnover intention? Jae San Park, Tae Hyun Kim (pp. 20-38) Keywords: Employee turnover, Job satisfaction, Korea, Nurses, Organizational culture ArticleType: Research paper View HTML | View PDF (170 KB) | Reprints & Permissions
1770719	Retention strategies for professional nurses in South Africa Rubin Pillay (pp. 39-57) Keywords: Employee turnover, Nurses, Private sector organizations, Public sector organizations, South Africa ArticleType: General review View HTML | View PDF (110 KB) | Reprints & Permissions
1770720	On becoming a manager and attaining managerial integrity Elsmari Bergin (pp. 58-75) Keywords: Health services, Management development, Management strategy, Middle managers ArticleType: Research paper View HTML | View PDF (135 KB) | Reprints & Permissions
1770721	“Gerry Robinson and the UK NHS: did he really make a difference?” Denis R. Towill (pp. 76-85) Keywords: Best practice, Knowledge transfer, National Health Service, Servicing, United Kingdom ArticleType: Literature review View HTML | View PDF (79 KB) | Reprints & Permissions

Book Review

Home Care for Aging Populations: A Comparative Analysis of Domiciliary Care in Denmark, the United States and Germany

Item No:	Item Information
1770715	Home Care for Aging Populations: A Comparative Analysis of Domiciliary Care in Denmark, the United States and Germany Vol : 22 Issue: 1 Author(s): Jennifer Bowerman View HTML

Action Learning for Managers

Item No:	Item Information
1770716	Action Learning for Managers Vol : 22 Issue: 1 Author(s): Jennifer K. Bowerman View HTML

Editorial

Norma’s story – a human tragedy reflecting human and system failure

Item No:	Item Information
1770722	Norma’s story – a human tragedy reflecting human and system failure Vol : 22 Issue: 1 Author(s): Jennifer Bowerman View HTML

News and views

Colorado Latino named as new President of Latino Health Group CPMC’s Anaya to lead Latino health care executive group

Item No:	Item Information
1770723	Colorado Latino named as new President of Latino Health Group CPMC’s Anaya to lead Latino health care executive group Vol : 22 Issue: 1 View HTML

The new NHS leadership challenge

Item No:	Item Information
1770724	The new NHS leadership challenge Vol : 22 Issue: 1 View HTML

AMSA Academy provides leadership training for tomorrow’s physicians

Item No:	Item Information
1770725	AMSA Academy provides leadership training for tomorrow’s physicians Vol : 22 Issue: 1 View HTML

UK National Health Service (NHS) failure regime: up to 92 Trusts may be culled

Item No:	Item Information
1770726	UK National Health Service (NHS) failure regime: up to 92 Trusts may be culled Vol : 22 Issue: 1 View HTML

Calls for shake-up in care for elderly

Item No:	Item Information
1770727	Calls for shake-up in care for elderly Vol : 22 Issue: 1 View HTML

Recent publication

Organizational Behavior in Health Care

Item No:	Item Information
1770728	Organizational Behavior in Health Care Vol : 22 Issue: 1 View HTML

Talking Heads

An interview with Susan Hodgetts MIHM MBA BEd Med, Chief Executive: Institute of Healthcare Management, UK

Item No:	Item Information
1770819	An interview with Susan Hodgetts MIHM MBA BEd Med, Chief Executive: Institute of Healthcare Management, UK Vol : 22 Issue: 1 Author(s): Alistair Craven View HTML