| 1779009 |
Quality management practices: An empirical investigation of associated constructs in two Kuwaiti industries
M. Tawfik Mady
(pp. 214-233)
Keywords:
Kuwait,
Manufacturing industries,
Quality management,
Total quality management,
Working practices
ArticleType: Research paper
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(120 KB)
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| 1779010 |
Micro-enterprise quality
Sameer Prasad, Jasmine Tata
(pp. 234-246)
Keywords:
International business,
Non-governmental organizations,
Quality,
Small enterprises
ArticleType: Case study
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(122 KB)
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| 1779011 |
Ranking airlines' service quality factors using a fuzzy approach: study of the Iranian society
Mehran Nejati, Mostafa Nejati, Azadeh Shafaei
(pp. 247-260)
Keywords:
Airlines,
Customer services quality,
Fuzzy logic,
Iran
ArticleType: Research paper
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(99 KB)
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| 1779012 |
Process embedded design of integrated management systems
Muhammad Asif, Erik J. de Bruijn, Olaf A.M. Fisscher, Cory Searcy, Harm-Jan Steenhuis
(pp. 261-282)
Keywords:
Corporate social responsibility,
Environmental,
Integrated manufacturing systems,
Management techniques,
Occupational health and safety,
Quality management
ArticleType: Literature review
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(367 KB)
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| 1779013 |
The association of gender to firm-customer relationship
Nelson Oly Ndubisi, Christian N. Madu
(pp. 283-301)
Keywords:
Banking,
Customers,
Gender,
Malaysia,
Quality,
Relationship marketing
ArticleType: Research paper
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(215 KB)
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| 1779014 |
On system reliability with single strength and multi-component stress model
H.M. Islam, Maroof A. Khan
(pp. 302-307)
Keywords:
Exponential distribution,
Manufacturing systems,
Product reliability,
Strength of materials,
Stress (materials)
ArticleType: Research paper
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(65 KB)
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