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Human Resource Management International Digest


Volume 17 Issue 2

Published: 2009 | Start Page: 3

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Articles

Articles
Article No: Article Information:
1780913 Employee engagement is a two-way street
V. Rama Devi (pp. 3-4)
Keywords: Employee attitudes, Employee turnover, Management styles, Organizational culture, Retention
ArticleType: Viewpoint
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1780914 Sainsbury comes a cropper in Cairo: Did HRM factors contribute to supermarket's failure in Egypt?
(pp. 5-7)
Keywords: Corporate strategy, Egypt, Empowerment, International business, Retailers
ArticleType: Case study
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1780915 Why Sun Ray failed to shine: “Innovation trauma” hinders new product
(pp. 8-10)
Keywords: Change management, Computers, Innovation, Management failures
ArticleType: Case study
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1780916 The spirit of change sweeps through Glenmorangie: Brand cements luxury status by promoting quality culture
(pp. 11-13)
Keywords: Alcoholic drinks, Change management, Empowerment, Organizational culture, Quality awareness
ArticleType: Case study
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1780917 Emerald turns talent management on its head: The push-pull way to fast-track staff
(pp. 14-16)
Keywords: Action learning, Management development, Organizational development, Small to medium-sized enterprises
ArticleType: Case study
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1780918 BT connects with older workers: Pioneering policies help to attract and retain the over-50s
(pp. 17-20)
Keywords: Age discrimination, Equal opportunities, Quality awards, Telecommunication services
ArticleType: Case study
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1780919 Diversity policies fuel business success at Centrica: Company wins award for anti-ageism initiatives
(pp. 21-24)
Keywords: Age discrimination, Employee development, Energy industry, Equal opportunities, Quality awards, Recruitment
ArticleType: Case study
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1780920 Take-off for Flybe's engineering training: Airline recognized as an awarding body for its own approved qualifications
(pp. 25-26)
Keywords: Aerospace engineering, Airlines, Apprenticeships, Training
ArticleType: Case study
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1780921 Hellmann UK delivers the chance for company's talent to sparkle: Development program for managers of the future
(pp. 27-29)
Keywords: Career development, Distribution management, Management development
ArticleType: Case study
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1780922 El Al improves service quality without turbulence from employees: Involvement and ownership smooth the way for changes
(pp. 30-32)
Keywords: Airlines, Customer service quality, Employee participation, Organizational change
ArticleType: Case study
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1780923 Storytelling sustains a sharing culture at Sarkuysan: High levels of trust and commitment at Turkish copper manufacturer
(pp. 33-35)
Keywords: Corporate culture, Incentives (psychology), Knowledge management, Storytelling, Trust
ArticleType: Case study
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1780924 Bentley accelerates internal promotions: Academy helps to train managers of the future
(pp. 36-38)
Keywords: Apprenticeships, Automotive industry, Management development, Standards, Training
ArticleType: Case study
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Interview with David Chidley

Interview with David Chidley
Item No: Item Information
1780925 Interview with David Chidley
Vol : 17 Issue: 2
Author(s): Interview by Ruth Young
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Abstracts

The politics of gossip and denial in interorganizational relations
Item No: Item Information
1780926 The politics of gossip and denial in interorganizational relations
Vol : 17 Issue: 2
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Company on the couch: unveiling toxic behaviour in dysfunctional organizations
Item No: Item Information
1780927 Company on the couch: unveiling toxic behaviour in dysfunctional organizations
Vol : 17 Issue: 2
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First-class delivery of wellbeing (benefits at Royal Mail)
Item No: Item Information
1780928 First-class delivery of wellbeing (benefits at Royal Mail)
Vol : 17 Issue: 2
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New contractual relationships in the agency worker market: the case of the UK’s National Health Service
Item No: Item Information
1780929 New contractual relationships in the agency worker market: the case of the UK’s National Health Service
Vol : 17 Issue: 2
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Reach for the skies (HR strategy at Southwest Airlines)
Item No: Item Information
1780930 Reach for the skies (HR strategy at Southwest Airlines)
Vol : 17 Issue: 2
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University-industry partnership to educate calibration technicians and improve data quality
Item No: Item Information
1780931 University-industry partnership to educate calibration technicians and improve data quality
Vol : 17 Issue: 2
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Corporate codes of ethics: necessary but not sufficient
Item No: Item Information
1780932 Corporate codes of ethics: necessary but not sufficient
Vol : 17 Issue: 2
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The contribution revolution: letting volunteers build your business
Item No: Item Information
1780933 The contribution revolution: letting volunteers build your business
Vol : 17 Issue: 2
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Customers as contributors and reliable evaluators of creativity in the service industry
Item No: Item Information
1780934 Customers as contributors and reliable evaluators of creativity in the service industry
Vol : 17 Issue: 2
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The challenge of hiring and retaining women: an interview with the head of HR at eBay
Item No: Item Information
1780935 The challenge of hiring and retaining women: an interview with the head of HR at eBay
Vol : 17 Issue: 2
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The quest for happiness (talent retention)
Item No: Item Information
1780936 The quest for happiness (talent retention)
Vol : 17 Issue: 2
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Why talent is over-rated
Item No: Item Information
1780937 Why talent is over-rated
Vol : 17 Issue: 2
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Suggested reading

The Connect Effect
Item No: Item Information
1780938 The Connect Effect
Vol : 17 Issue: 2
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Psychometrics in Coaching: Using Psychological and Psychometric Tools for Development
Item No: Item Information
1780939 Psychometrics in Coaching: Using Psychological and Psychometric Tools for Development
Vol : 17 Issue: 2
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What’s on the web

What’s on the web
Item No: Item Information
1780940 What’s on the web
Vol : 17 Issue: 2
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