International Journal of Operations & Production Management

Volume 29 Issue 5

Published: 2009 | Start Page: 431

Special Issue: Product-service modes of working-operations management implications
Guest Editor(s): Adrian Wilkinson, Andy Dainty, Andy Neely

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Articles

Articles
Article No:	Article Information:
1782644	Manufacturing, service, and their integration: some history and theory Roger W. Schmenner (pp. 431-443) Keywords: History, Manufacturing industries, Operations management, Service industries ArticleType: Research paper View HTML \| View PDF (137 KB) \| Reprints & Permissions
1782645	Service, services and products: rethinking operations strategy Martin Spring, Luis Araujo (pp. 444-467) Keywords: Customer service management, Operations management ArticleType: Conceptual paper View HTML \| View PDF (139 KB) \| Reprints & Permissions
1782646	The PSO triangle: designing product, service and organisation to create value Kulwant S. Pawar, Ahmad Beltagui, Johann C.K.H. Riedel (pp. 468-493) Keywords: Integrated cost and schedule control, Operations management, Organizational design, Product management, Virtual organizations ArticleType: Research paper View HTML \| View PDF (152 KB) \| Reprints & Permissions
1782647	Towards an operations strategy for product-centric servitization Tim Baines, Howard Lightfoot, Joe Peppard, Mark Johnson, Ashutosh Tiwari, Essam Shehab, Morgan Swink (pp. 494-519) Keywords: Operations management, Product management, Service operations, Services marketing ArticleType: Research paper View HTML \| View PDF (137 KB) \| Reprints & Permissions
1782648	Integrating products and services through life: an aerospace experience Stewart Johnstone, Andrew Dainty, Adrian Wilkinson (pp. 520-538) Keywords: Aerospace industry, After sales service, Product life cycle, Product management ArticleType: Research paper View HTML \| View PDF (119 KB) \| Reprints & Permissions
1782649	Developing integrated solution offerings for remote diagnostics: A comparative case study of two manufacturers Saara A. Brax, Katrin Jonsson (pp. 539-560) Keywords: After sales service, Industrial services, Maintenance programmes, Manufacturing industries ArticleType: Research paper View HTML \| View PDF (127 KB) \| Reprints & Permissions

Guest editorial

Changing times and changing timescales: the servitization of manufacturing
Item No:	Item Information
1782650	Changing times and changing timescales: the servitization of manufacturing Vol : 29 Issue: 5 Special Issue: Product-service modes of working-operations management implications Author(s): Adrian Wilkinson, Andy Dainty, Andy Neely View HTML