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International Journal of Health Care Quality Assurance

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Articles

Articles

Article No:	Article Information:
1805781	Testing some major determinants for hospital innovation success Maria do Carmo Caccia-Bava, Valerie C.K. Guimaraes, Tor Guimaraes (pp. 454-470) Keywords: Change management, Hospitals, Innovation, Project management, Strategic leadership, United States of America ArticleType: Research paper View HTML | View PDF (111 KB) | Reprints & Permissions
1805782	Service quality in health care setting Wan Edura Wan Rashid, Hj. Kamaruzaman Jusoff (pp. 471-482) Keywords: Hospitals, Quality, Service quality assurance ArticleType: Research paper View HTML | View PDF (183 KB) | Reprints & Permissions
1805783	Evaluation of hospital service level agreements Rieneke G. Berbée, Paul Gemmel, Brenda Droesbeke, Hugo Casteleyn, Darline Vandaele (pp. 483-497) Keywords: Belgium, Governance, Hospitals, Service levels ArticleType: Research paper View HTML | View PDF (215 KB) | Reprints & Permissions
1805784	Culture and quality care perceptions in a Pakistani hospital Fauziah Rabbani, S.M. Wasim Jafri, Farhat Abbas, Firdous Jahan, Nadir Ali Syed, Gregory Pappas, Syed Iqbal Azam, Mats Brommels, Göran Tomson (pp. 498-513) Keywords: Employee involvement, Hospitals, Leadership, Organizational culture, Pakistan, Quality improvement ArticleType: Research paper View HTML | View PDF (169 KB) | Reprints & Permissions
1805785	Patient satisfaction with an emergency department psychiatric service Claire O'Regan, Martina Ryan (pp. 525-534) Keywords: Customer satisfaction, Health services sector, Ireland, Performance measurement (quality), Quality improvement ArticleType: Research paper View HTML | View PDF (86 KB) | Reprints & Permissions
1805786	Customer focus in breast cancer screening services Andreas Buttimer (pp. 514-524) Keywords: Clinical governance, Customer orientation, Health services, Ireland, Mass screening, Scotland ArticleType: Research paper View HTML | View PDF (76 KB) | Reprints & Permissions
1805787	Maximising safety of cataract surgery training: Improving patient safety by reducing cataract surgery complication rates E-Shawn Goh (pp. 535-546) Keywords: Clinical audit, Eyes, Risk management, Safety, Singapore, Surgery ArticleType: Research paper View HTML | View PDF (364 KB) | Reprints & Permissions
1805788	Drug quality in South Africa: perceptions of key players involved in medicines distribution Aarti Patel, Pauline Norris, Robin Gauld, Thomas Rades (pp. 547-560) Keywords: Drugs, Health services, Procurement, Quality assurance, South Africa ArticleType: Research paper View HTML | View PDF (133 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1805789	Editorial Vol : 22 Issue: 5 Author(s): Kay Downey-Ennis View HTML

News and views

World Health Organization

Item No:	Item Information
1805790	World Health Organization Vol : 22 Issue: 5 View HTML

Argentina - Ministry of Health issues resolution-ending purchase of mercury thermometers and sphygmomanometers in the country’s hospitals

Item No:	Item Information
1805791	Argentina - Ministry of Health issues resolution-ending purchase of mercury thermometers and sphygmomanometers in the country’s hospitals Vol : 22 Issue: 5 View HTML

Brazil - Free exercise and nutrition program in Brazil could serve as model elsewhere

Item No:	Item Information
1805792	Brazil - Free exercise and nutrition program in Brazil could serve as model elsewhere Vol : 22 Issue: 5 View HTML

USA - Task force recommends screening adolescents for clinical depression

Item No:	Item Information
1805793	USA - Task force recommends screening adolescents for clinical depression Vol : 22 Issue: 5 View HTML

Australia - Better data the key to hospital performance

Item No:	Item Information
1805794	Australia - Better data the key to hospital performance Vol : 22 Issue: 5 View HTML

India - India requires over $200 billion to provide quality healthcare

Item No:	Item Information
1805795	India - India requires over $200 billion to provide quality healthcare Vol : 22 Issue: 5 View HTML

New Zealand - The Royal New Zealand College Practitioners – Quality Symposium

Item No:	Item Information
1805796	New Zealand - The Royal New Zealand College Practitioners – Quality Symposium Vol : 22 Issue: 5 View HTML

Finland - Finland builds on local information foundations

Item No:	Item Information
1805797	Finland - Finland builds on local information foundations Vol : 22 Issue: 5 View HTML

UK - New care regulator commends NHS progress on infection control

Item No:	Item Information
1805798	UK - New care regulator commends NHS progress on infection control Vol : 22 Issue: 5 View HTML

Qatar - Qatar educating Middle East healthcare professionals to showcase the Gulf state’s healthcare

Item No:	Item Information
1805799	Qatar - Qatar educating Middle East healthcare professionals to showcase the Gulf state’s healthcare Vol : 22 Issue: 5 View HTML

Zambia - Quality health delivery system still top

Item No:	Item Information
1805800	Zambia - Quality health delivery system still top Vol : 22 Issue: 5 View HTML

Recent publications

International Perspectives on Health and Social Care

Item No:	Item Information
1805801	International Perspectives on Health and Social Care Vol : 22 Issue: 5 View HTML

The Engines of Hippocrates: From the Dawn of Medicine to Medical and Pharmaceutical Informatics

Item No:	Item Information
1805802	The Engines of Hippocrates: From the Dawn of Medicine to Medical and Pharmaceutical Informatics Vol : 22 Issue: 5 View HTML

Shared Decision-making in Health Care – Achieving Evidence-based Patient Choice (2nd ed.)

Item No:	Item Information
1805803	Shared Decision-making in Health Care – Achieving Evidence-based Patient Choice (2nd ed.) Vol : 22 Issue: 5 View HTML