| 1793082 |
What makes a good article? Generating an insightful manuscript
Nick Lee, Gordon Greenley
(pp. 577-582)
Keywords:
Authorship,
Communication,
Research results
ArticleType: Viewpoint
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(62 KB)
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| 1793083 |
Relationship quality: a critical literature review and research agenda
Pinelopi Athanasopoulou
(pp. 583-610)
Keywords:
Customer retention,
Relationship marketing,
Research
ArticleType: Literature review
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(170 KB)
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| 1793084 |
Strategic branding of destinations: a framework
Melodena Stephens Balakrishnan
(pp. 611-629)
Keywords:
Brand image,
Services marketing,
Tourism,
Travel
ArticleType: Conceptual paper
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(184 KB)
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| 1793085 |
Value creation in supply chain relationships: a critique of governance value analysis
Trond Hammervoll
(pp. 630-639)
Keywords:
Buyer-seller relationships,
Marketing strategy,
Supply chain management,
Value chain
ArticleType: Viewpoint
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(70 KB)
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| 1793086 |
Scales in services marketing research: a critique and way forward
Audrey Gilmore, Rosalind McMullan
(pp. 640-651)
Keywords:
Market research,
Qualitative methods,
Quantitative methods,
Services marketing
ArticleType: Conceptual paper
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(90 KB)
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| 1793087 |
Technical efficiency in the retail food industry: The influence of inventory investment, wage levels, and age of the firm
Ricardo Sellers-Rubio, Francisco J. Más-Ruiz
(pp. 652-669)
Keywords:
Food industry,
Resource efficiency,
Retailing,
Supermarkets
ArticleType: Research paper
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(126 KB)
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| 1793088 |
Analysing the effect of satisfaction and previous visits on tourist intentions to return
Joaquín Alegre, Magdalena Cladera
(pp. 670-685)
Keywords:
Customer retention,
Customer satisfaction,
Repeat buying,
Tourism,
Travel
ArticleType: Research paper
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(157 KB)
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| 1793089 |
Does culture affect evaluation expressions?: A cross-cultural analysis of Chinese and American computer game reviews
Alex S.L. Tsang, Gerard Prendergast
(pp. 686-707)
Keywords:
Collectivism,
Communication technologies,
Computer software,
Cross-cultural studies,
Culture,
Function evaluation
ArticleType: Research paper
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(136 KB)
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| 1793090 |
Store image attributes and customer satisfaction across different customer profiles within the supermarket sector in Greece
Prokopis K. Theodoridis, Kalliopi C. Chatzipanagiotou
(pp. 708-734)
Keywords:
Consumer behaviour,
Corporate image,
Customer satisfaction,
Greece,
Retailing,
Stores and supermarkets
ArticleType: Research paper
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(314 KB)
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| 1793091 |
Why competitors matter for market orientation
Hans Eibe Sørensen
(pp. 735-761)
Keywords:
Company performance,
Competitors,
Customer orientation,
Market orientation
ArticleType: Research paper
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(191 KB)
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| 1793092 |
Including ambivalence as a basis for benefit segmentation: A study of convenience food in Norway
Svein Ottar Olsen, Nina Prebensen, Thomas A. Larsen
(pp. 762-783)
Keywords:
Attitudes,
Consumer behaviour,
Convenience foods,
Market segmentation,
Norway
ArticleType: Research paper
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(134 KB)
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| 1793093 |
The service-dominant perspective: a backward step?
John O'Shaughnessy, Nicholas Jackson O'Shaughnessy
(pp. 784-793)
Keywords:
Customer service management,
Customization,
Marketing models,
Perception
ArticleType: Conceptual paper
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(79 KB)
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| 1793094 |
Structure of marketing decision making and international marketing standardisation strategies
Henry F.L. Chung
(pp. 794-825)
Keywords:
Decision making,
International marketing,
Standardization
ArticleType: Research paper
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(282 KB)
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| 1793095 |
The challenges of sharing: brands as club goods
Angela Tregear, Matthew Gorton
(pp. 826-842)
Keywords:
Brand management,
Brands,
Strategic alliances
ArticleType: Conceptual paper
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(112 KB)
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| 1793096 |
Marketing performance measurement and firm performance: Evidence from the European high-technology sector
Don O'Sullivan, Andrew V. Abela, Mark Hutchinson
(pp. 843-862)
Keywords:
Europe,
Marketing strategy,
Performance measures,
Product technology
ArticleType: Research paper
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(144 KB)
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