| 1793172 |
A survey on the advancement of QA (quality assurance) to TQM (total quality management) for construction contractors in Hong Kong
Andrew W.T. Lau, S.L. Tang
(pp. 410-425)
Keywords:
Construction industry,
Hong Kong,
Quality,
Quality assurance,
Total quality management
ArticleType: Case study
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(494 KB)
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| 1793173 |
The demerit-based control chart for trinomial distribution
Wichai Chattinnawat
(pp. 426-448)
Keywords:
Multivariable control systems,
Quality control,
Systems and control theory
ArticleType: Research paper
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(605 KB)
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| 1793174 |
User-satisfaction-based knowledge management performance measurement
Kwong-Chi Lo, Kwai-Sang Chin
(pp. 449-468)
Keywords:
Customer satisfaction,
Knowledge management,
Performance measures
ArticleType: Research paper
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(292 KB)
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| 1793175 |
Application of the Taguchi method for optimization of parameters to maximize text message entering performance of mobile phone users
Ibrahim A. Al-Darrab, Zahid A. Khan, Mohamed A. Zytoon, Sheikh I. Ishrat
(pp. 469-479)
Keywords:
Mobile communications,
Noise control,
Optimization techniques,
Taguchi methods
ArticleType: Research paper
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(196 KB)
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| 1793176 |
A control chart based on robust estimators for monitoring the process mean of a quality characteristic
Moustafa Omar Ahmed Abu-Shawiesh
(pp. 480-496)
Keywords:
Average run length,
Median,
Statistical process control
ArticleType: Research paper
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(214 KB)
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| 1793177 |
A simple and effective R chart to monitor the process variance
D.R. Prajapati, P.B. Mahapatra
(pp. 497-512)
Keywords:
Average run length,
Control charts
ArticleType: Research paper
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(135 KB)
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