| 1793476 |
Identifying the underlying structure of perceived service fairness in restaurants
Young Namkung, SooCheong (Shawn) Jang, Barbara Almanza, Joe Ismail
(pp. 375-392)
Keywords:
Customer services quality,
Factor analysis,
Food service,
Restaurants
ArticleType: Research paper
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(178 KB)
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| 1793477 |
Activity-based pricing: can it be applied in restaurants?
Carola Raab, Karl Mayer, Stowe Shoemaker, Steve Ng
(pp. 393-410)
Keywords:
Activity based costs,
Pricing policy,
Restaurants
ArticleType: Research paper
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(337 KB)
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| 1793478 |
Have budgetary controls in the US club industry changed from the mid-1980s to the twenty-first century?
Seonghee Oak, Raymond S. Schmidgall
(pp. 411-421)
Keywords:
Budgetary control,
Drinks,
Food products,
Labor,
Operating costs
ArticleType: Research paper
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(73 KB)
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| 1793479 |
The role of employees in encouraging customer adoption of new gaming machine payment technologies
Sharen Nisbet
(pp. 422-436)
Keywords:
Betting,
Change management,
Communication,
Payments
ArticleType: Research paper
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(124 KB)
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| 1793480 |
An exploratory study of US lodging properties' organizational practices on employee turnover and retention
Elisa Moncarz, Jinlin Zhao, Christine Kay
(pp. 437-458)
Keywords:
Employee turnover,
Hospitality services,
Human resource strategies,
Retention
ArticleType: Research paper
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(198 KB)
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| 1793481 |
Intervention improves restaurant employees' food safety compliance rates
Valerie K. York, Laura A. Brannon, Carol W. Shanklin, Kevin R. Roberts, Betsy B. Barrett, Amber D. Howells
(pp. 459-478)
Keywords:
Employees,
Food safety,
Food service,
Restaurants,
Training
ArticleType: Research paper
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(109 KB)
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| 1793482 |
The productivity and competency of information technology in upscale hotels: The perception of hotel managers in Turkey
Ersem Karadag, Sezayi Dumanoglu
(pp. 479-490)
Keywords:
Communication technologies,
Hotels,
Productivity rate,
Turkey
ArticleType: Research paper
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(77 KB)
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| 1793483 |
An exploratory study of competitive strategies among hotels in a small developing Caribbean state
Cristina Jönsson, Dwayne Devonish
(pp. 491-500)
Keywords:
Barbados,
Competitive strategy,
Hotels
ArticleType: Research paper
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(110 KB)
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