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Human Resource Management International Digest

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Articles

Articles

Article No:	Article Information:
1793494	The case for trust as the foundation for restoring growth Lynette Deutsch (pp. 3-5) Keywords: Competitive advantage, Employee development, Executive development, Organizational development, Succession planning, Trust ArticleType: Viewpoint View HTML | View PDF (55 KB) | Reprints & Permissions
1793495	Induction process puts First UK Bus on route to greater efficiency: Dramatic fall in turnover of new drivers (pp. 6-9) Keywords: Buses, Employee turnover, Induction, Passenger transport, United Kingdom ArticleType: Case study View HTML | View PDF (104 KB) | Reprints & Permissions
1793496	Call-center staff are talking positive at Co-operative Financial Services: Culture-change program promotes new leadership style (pp. 10-12) Keywords: Call centres, Customer service management, Financial services, Leadership, Organizational culture, Training ArticleType: Case study View HTML | View PDF (48 KB) | Reprints & Permissions
1793497	Hands-on approach helps Munters MCS to shine when the rain pours: Employee involvement sustains small company ethos (pp. 13-15) Keywords: Employee attitudes, Employee involvement, Property, Quality awards, Retention, Team working ArticleType: Case study View HTML | View PDF (107 KB) | Reprints & Permissions
1793498	Waitrose “partners” share their passion for service: Accelerated training ensures all employees are up to speed (pp. 16-18) Keywords: Customer service management, Supermarkets, Training, United Kingsom ArticleType: Case study View HTML | View PDF (47 KB) | Reprints & Permissions
1793499	University of Westminster learns lessons in teamwork: Diagnostic tool plays crucial part in development (pp. 19-21) Keywords: Organizational development, Team performance, United Kingdom, Universities ArticleType: Case study View HTML | View PDF (174 KB) | Reprints & Permissions
1793500	BHSF carries on training: It makes more sense than ever in a recession, says director (pp. 22-23) Keywords: Health services, Insurance, Quality awards, Recession, Training, United Kingdom ArticleType: Case study View HTML | View PDF (39 KB) | Reprints & Permissions
1793501	Thomson Reuters maps new relationships in learning and collaboration: Software helps company to keep track of various threads and aspects of training (pp. 24-26) Keywords: Financial services, Information industry, Mind maps, Project management, Software tools, Training ArticleType: Case study View HTML | View PDF (182 KB) | Reprints & Permissions
1793502	Broadgate Homes builds a team ethos: Training makes employees more aware of their effect on others (pp. 27-29) Keywords: Apprenticeships, Construction industry, Quality awards, United Kingdom, Skills shortages ArticleType: Case study View HTML | View PDF (44 KB) | Reprints & Permissions
1793503	Training helps Rok and NG Bailey to save on procurement: Building firms increase the professionalism of their purchasing teams (pp. 30-31) Keywords: Construction industry, Procurement, Quality awards, Training, United Kingdom ArticleType: Case study View HTML | View PDF (209 KB) | Reprints & Permissions
1793504	Find out what your people really think: How to maximize response rates to employee satisfaction surveys David Lusty (pp. 32-36) Keywords: Employee attitudes, Feedback, Job satisfaction, Surveys ArticleType: General review View HTML | View PDF (62 KB) | Reprints & Permissions
1793505	Hiring and firing with ethics Magdy Hussein (pp. 37-40) Keywords: Corporate strategy, Ethics, Human resource management, Outsourcing ArticleType: Viewpoint View HTML | View PDF (167 KB) | Reprints & Permissions

Interview

Interview with Austin Swain

Item No:	Item Information
1793794	Interview with Austin Swain Vol : 17 Issue: 4 Author(s): Interview by Ruth Young View HTML

Employment law outlook

Software with a hard edge

Item No:	Item Information
1793506	Software with a hard edge Vol : 17 Issue: 4 Author(s): Mike Pitt View HTML

Abstracts

Women and the vision thing

Item No:	Item Information
1793507	Women and the vision thing Vol : 17 Issue: 4 View HTML

The quick wins paradox

Item No:	Item Information
1793508	The quick wins paradox Vol : 17 Issue: 4 View HTML

Dr PC will see you now (computers in health care)

Item No:	Item Information
1793509	Dr PC will see you now (computers in health care) Vol : 17 Issue: 4 View HTML

Some thoughts on the Draft Arbitration (Scotland) Bill

Item No:	Item Information
1793510	Some thoughts on the Draft Arbitration (Scotland) Bill Vol : 17 Issue: 4 View HTML

Surviving the paradoxes of virtual teamwork

Item No:	Item Information
1793511	Surviving the paradoxes of virtual teamwork Vol : 17 Issue: 4 View HTML

Supersizing the 401(k)

Item No:	Item Information
1793512	Supersizing the 401(k) Vol : 17 Issue: 4 View HTML

Temporary employment and strategic staffing in the manufacturing sector

Item No:	Item Information
1793513	Temporary employment and strategic staffing in the manufacturing sector Vol : 17 Issue: 4 View HTML

Bottom line on health (wellness programmes)

Item No:	Item Information
1793514	Bottom line on health (wellness programmes) Vol : 17 Issue: 4 View HTML

Help people perform with passion (training)

Item No:	Item Information
1793515	Help people perform with passion (training) Vol : 17 Issue: 4 View HTML

Zappos knows how to kick it

Item No:	Item Information
1793516	Zappos knows how to kick it Vol : 17 Issue: 4 View HTML

Kent Council targets young people

Item No:	Item Information
1793517	Kent Council targets young people Vol : 17 Issue: 4 View HTML

In sharp focus (human resources at Canon)

Item No:	Item Information
1793518	In sharp focus (human resources at Canon) Vol : 17 Issue: 4 View HTML

Suggested reading

Quality Improvement in Adult Vocational Earning and Training: Transforming Skills for the Global Economy

Item No:	Item Information
1793519	Quality Improvement in Adult Vocational Earning and Training: Transforming Skills for the Global Economy Vol : 17 Issue: 4 View HTML

Ethnicity and Gender at Work

Item No:	Item Information
1793520	Ethnicity and Gender at Work Vol : 17 Issue: 4 View HTML

Leadership: The Key Concepts

Item No:	Item Information
1793521	Leadership: The Key Concepts Vol : 17 Issue: 4 View HTML

What’s on the web

What’s on the web

Item No:	Item Information
1793522	What’s on the web Vol : 17 Issue: 4 View HTML