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Benchmarking: An International Journal

Volume 16 Issue 3

Published: 2009 | Start Page: 316


Special Issue: Performance Measures and Benchmarking in Business Innovation
Guest Editor(s): Angappa Gunasekaran and D. Steven White
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Articles

Articles
Article No: Article Information:
1793685 Consequences of outsourcing for organizational capabilities: Some experiences from best practice
Henrik Agndal, Fredrik Nordin (pp. 316-334)
Keywords: Best practice, Focus groups, Modelling, Organizational effectiveness, Outsourcing
ArticleType: Research paper
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1793686 Statistical modeling and probabilistic composition in the prediction of the customer lifetime value
Annibal Parracho Sant'Anna, Rodrigo Otavio de Araujo Ribeiro (pp. 335-350)
Keywords: Benchmarking, Brazil, Customer profiling, Knowledge management, Marketing, Modelling
ArticleType: Research paper
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1793687 Residents' involvement in tourism and their perceptions of tourism impacts
Bishnu Sharma, Pam Dyer (pp. 351-371)
Keywords: Australia, Residential areas, Tourism, Tourism development
ArticleType: Research paper
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1793688 A new advertising effectiveness model for corporate advertising web sites: A relationship marketing approach
Fotini Patsioura, Maro Vlachopoulou, Vicky Manthou (pp. 372-386)
Keywords: Advertising, Advertising effectiveness, Internet, Relationship marketing
ArticleType: Research paper
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1793689 Product variety: an auto industry analysis and a benchmarking study
Luiz Felipe Scavarda, Jens Schaffer, Annibal José Scavarda, Augusto da Cunha Reis, Heinrich Schleich (pp. 387-400)
Keywords: Automotive industry, Benchmarking, Supply chain management
ArticleType: Research paper
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1793690 Benchmarking in service marketing – a longitudinal analysis of the customer
Monika Koller, Thomas Salzberger (pp. 401-414)
Keywords: Benchmarking, Consumer behaviour, Services marketing
ArticleType: Research paper
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1793691 Benchmarking Russian and Finnish food industry supply chains
Tommi Tuominen, Natalia Kitaygorodskaya, Petri Helo (pp. 415-431)
Keywords: Benchmarking, Finland, Food industry, Russia, Supply chain management
ArticleType: Research paper
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1793692 Predicting corporate failure: some empirical evidence from the UK
Kingsley Opoku Appiah, Joshua Abor (pp. 432-444)
Keywords: Bankruptcy, Business failures, United Kingdom
ArticleType: Research paper
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Guest editorial

Performance measures and benchmarking in business innovation
Item No: Item Information
1793693 Performance measures and benchmarking in business innovation
Vol : 16 Issue: 3
Special Issue: Performance Measures and Benchmarking in Business Innovation
Author(s): Angappa Gunasekaran, D. Steven White
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