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Measuring Business Excellence

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Articles

Articles

Article No:	Article Information:
1793724	“Lifeblood knowledge”: dynamic relational capabilities (DRC) and knowledge for firm innovativeness and competitive advantage Marion Weissenberger-Eibl, Johann Schwenk (pp. 7-16) Keywords: Competitive strategy, Innovation, Knowledge management ArticleType: Conceptual paper View HTML | View PDF (745 KB) | Reprints & Permissions
1793725	Innovating business models and attracting different intellectual capabilities Peter Lindgren, Kristin Falck Saghaug, Henrik Knudsen (pp. 17-24) Keywords: Innovation, Intellectual capital, Modelling ArticleType: Case study View HTML | View PDF (133 KB) | Reprints & Permissions
1793726	Measuring the intangible aspects of an R&D project Maiju Vuolle, Antti Lönnqvist, Jacques van der Meer (pp. 25-33) Keywords: Assessment, Financing, Intellectual capital, Performance measures, Research and development ArticleType: General review View HTML | View PDF (146 KB) | Reprints & Permissions
1793727	In pursuit of performance-oriented civil service reforms (CSRs): a Kenyan perspective Simmy M. Marwa, Mohamed Zairi (pp. 34-43) Keywords: Civil service, Kenya, Measurement, Performance measures, Sub Saharan Africa ArticleType: Research paper View HTML | View PDF (147 KB) | Reprints & Permissions
1793728	Successful generational change in family business Barbara Bigliardi, Alberto Ivo Dormio (pp. 44-50) Keywords: Case studies, Family firms, Italy, Management succession ArticleType: Research paper View HTML | View PDF (124 KB) | Reprints & Permissions

Book Review

Quality & Performance Excellence: Management, Organisation and Strategy (5th ed.)

Item No:	Item Information
1793721	Quality & Performance Excellence: Management, Organisation and Strategy (5th ed.) Vol : 13 Issue: 2 Author(s): K. Narasimhan View HTML

TPS-Lean Six Sigma: Linking Human Capital to Lean Six Sigma

Item No:	Item Information
1793722	TPS-Lean Six Sigma: Linking Human Capital to Lean Six Sigma Vol : 13 Issue: 2 Author(s): K. Narasimhan View HTML

The Certified Manager of Quality/Organizational Excellence Handbook (3rd ed.)

Item No:	Item Information
1793723	The Certified Manager of Quality/Organizational Excellence Handbook (3rd ed.) Vol : 13 Issue: 2 Author(s): K. Narasimhan View HTML

Editorial

The challenges of measuring business excellence in the 21st century

Item No:	Item Information
1793729	The challenges of measuring business excellence in the 21st century Vol : 13 Issue: 2 Author(s): Giovanni Schiuma View HTML