| 1795171 |
The servitization of manufacturing: A review of literature and reflection on future challenges
T.S. Baines, H.W. Lightfoot, O. Benedettini, J.M. Kay
(pp. 547-567)
Keywords:
Manufacturing industries,
Product innovation,
Services
ArticleType: Research paper
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(172 KB)
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| 1795172 |
Service as value co-production: reframing the service design process
Nicola Morelli
(pp. 568-590)
Keywords:
Customers,
Production processes,
Services
ArticleType: Research paper
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(514 KB)
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| 1795173 |
Configuration of product-service systems
J.C. Aurich, N. Wolf, M. Siener, E. Schweitzer
(pp. 591-605)
Keywords:
Capital,
Product life cycle,
Services
ArticleType: Research paper
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(278 KB)
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| 1795174 |
Decision-making systems and the product-to-service shift
Ella-Mae Molloy, Carys Siemieniuch, Murray Sinclair
(pp. 606-625)
Keywords:
Decision making,
Decision support systems,
United Kingdom
ArticleType: Research paper
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(199 KB)
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| 1795175 |
Improving reuse of in-service information capture and feedback
Yee Mey Goh, Chris McMahon
(pp. 626-639)
Keywords:
Experiential learning,
Feedback,
Knowledge management,
Knowledge management systems,
Services
ArticleType: Research paper
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(467 KB)
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| 1795176 |
Which industrial product service system fits best?: Evaluating flexible alternatives based on customers' preference drivers
Mario Rese, Wolf-Christian Strotmann, Markus Karger
(pp. 640-653)
Keywords:
Customers,
Decision making,
Industrial services,
Services
ArticleType: Research paper
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(176 KB)
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| 1795177 |
Evaluation of customer satisfaction for PSS design
Koji Kimita, Yoshiki Shimomura, Tamio Arai
(pp. 654-673)
Keywords:
Customer satisfaction,
Design for quality,
Services
ArticleType: Research paper
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(463 KB)
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| 1795178 |
Consumer acceptance of product-service systems: Designing for relative advantages and uncertainty reductions
Oskar Rexfelt, Viktor Hiort af Ornäs
(pp. 674-699)
Keywords:
Consumer behaviour,
Consumption,
Services
ArticleType: Research paper
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(310 KB)
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| 1795179 |
Technical product-service systems: some implications for the machine tool industry
A. Azarenko, R. Roy, E. Shehab, A. Tiwari
(pp. 700-722)
Keywords:
Economics,
Industrial services,
Services
ArticleType: Research paper
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(395 KB)
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| 1795180 |
Product design for product/service systems: Design experiences from Swedish industry
Erik Sundin, Mattias Lindahl, Winifred Ijomah
(pp. 723-753)
Keywords:
Product design,
Product life cycle,
Sweden
ArticleType: Research paper
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(471 KB)
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| 1795181 |
Framing research for service orientation of manufacturers through PSS approaches
Tomohiko Sakao, Gunilla Ölundh Sandström, Detlef Matzen
(pp. 754-778)
Keywords:
Modelling,
Research,
Services
ArticleType: Research paper
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(222 KB)
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