International Journal of Physical Distribution & Logistics Management

Volume 39 Issue 6

Published: 2009 | Start Page: 450

Special Issue: Supply Chains in Times of Crisis: An Examination of Human and Humanitarian Supply Issues
Guest Editor(s): Dr R. Glenn Richey Jr

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Articles

Articles
Article No:	Article Information:
1805312	Critical success factors in the context of humanitarian aid supply chains Stephen Pettit, Anthony Beresford (pp. 450-468) Keywords: Aid agencies, Critical success factors, Supply chain management ArticleType: Literature review View HTML \| View PDF (111 KB) \| Reprints & Permissions
1805313	Human resource management implications of terrorist threats to firms in the supply chain Carol Reade (pp. 469-485) Keywords: Employee attitudes, Human resource management, Sri Lanka, Supply chain management, Terrorism ArticleType: Research paper View HTML \| View PDF (105 KB) \| Reprints & Permissions
1805314	Customer service in emergency relief chains Richard Oloruntoba, Richard Gray (pp. 486-505) Keywords: Aid agencies, Competitive advantage, Customer satisfaction, Customer service management, International aid ArticleType: Conceptual paper View HTML \| View PDF (118 KB) \| Reprints & Permissions
1805315	Identifying challenges in humanitarian logistics Gyöngyi Kovács, Karen Spens (pp. 506-528) Keywords: Aid agencies, Distasters, Ghana, Stakeholder analysis ArticleType: Research paper View HTML \| View PDF (130 KB) \| Reprints & Permissions

Guest editorial

Guest editorial
Item No:	Item Information
1805316	Guest editorial Vol : 39 Issue: 6 Special Issue: Supply Chains in Times of Crisis: An Examination of Human and Humanitarian Supply Issues Author(s): Glenn Richey View HTML