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International Journal of Bank Marketing

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International Journal of Bank Marketing

Volume 27 Issue 5

Published: 2009 | Start Page: 336

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Articles

Articles
Article No:	Article Information:
1805394	The effect of power distance and individualism on service quality expectations in banking: A two-country individual- and national-cultural comparison Satyabhusan Dash, Ed Bruning, Manaswini Acharya (pp. 336-358) Keywords: Banking, Canada, Consumer behaviour, Customer services quality, India, National cultures ArticleType: Research paper View HTML \| View PDF (141 KB) \| Reprints & Permissions
1805395	Antecedents and consequences of buyer-seller relationship quality in the financial services industry Lova Rajaobelina, Jasmin Bergeron (pp. 359-380) Keywords: Buyer-seller relationships, Financial services, Relationship marketing ArticleType: Research paper View HTML \| View PDF (219 KB) \| Reprints & Permissions
1805396	Key motivations for bank patronage in Ghana Robert Hinson, Nana Owusu-Frimpong, Julius Dasah (pp. 381-399) Keywords: Banking, Consumer behaviour, Consumers, Ghana ArticleType: Research paper View HTML \| View PDF (126 KB) \| Reprints & Permissions
1805397	Debit cards and fraud Steve Worthington (pp. 400-402) Keywords: Australia, Debit cards, Fraud ArticleType: Viewpoint View HTML \| View PDF (131 KB) \| Reprints & Permissions

Call for papers

Special issue on consumer confidence in financial services after the crunch: new theories and insights
Item No:	Item Information
1805398	Special issue on consumer confidence in financial services after the crunch: new theories and insights Vol : 27 Issue: 5 View HTML