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The International Journal of Logistics Management
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The International Journal of Logistics Management


Volume 20 Issue 2

Published: 2009 | Start Page: 169

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Articles

Articles
Article No: Article Information:
1805861 Organizational alignment and supply chain governance structure: Introduction and construct validation
Bryan Ashenbaum, Arnold Maltz, Lisa Ellram, Mark A. Barratt (pp. 169-186)
Keywords: Integration, Purchasing, Strategic alignment, Supply chain management
ArticleType: Research paper
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1805862 Controlling for logistics complexity: scale development and validation
Adriana Rossiter Hofer, A. Michael Knemeyer (pp. 187-200)
Keywords: Brazil, Distribution management
ArticleType: Research paper
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1805863 Measuring brand equity for logistics services
Donna F. Davis, Susan L. Golicic, Adam Marquardt (pp. 201-212)
Keywords: Brand awareness, Brand equity, Brand image, Distribution management
ArticleType: Research paper
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1805864 Measuring process orientation
Haozhe Chen, Yu Tian, Patricia J. Daugherty (pp. 213-227)
Keywords: Measurement, Supply chain management, testing and instruments
ArticleType: Research paper
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1805865 Some measures of interorganizational citizenship behaviors: Scale development and validation
Lauren R. Skinner, Chad W. Autry, Charles W. Lamb (pp. 228-242)
Keywords: Citizenship, Measurement
ArticleType: Research paper
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1805866 Supply chain security culture: measure development and validation
Zachary Williams, Nicole Ponder, Chad W. Autry (pp. 243-260)
Keywords: Organizational culture, Supply chain management
ArticleType: Research paper
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1805867 Assessing consumer attitudes toward off-site customer service contact methods
Ronn J. Smith, Cuneyt Eroglu (pp. 261-277)
Keywords: Communication, Customer satisfaction, Customer service management
ArticleType: Research paper
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1805868 A multi-dimensional construct of commercial motor vehicle operators' attitudes toward safety regulations
Matthew A. Douglas, Stephen M. Swartz (pp. 278-293)
Keywords: Commercial road vehicles, Road safety, United States of America
ArticleType: Research paper
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