| 1805861 |
Organizational alignment and supply chain governance structure: Introduction and construct validation
Bryan Ashenbaum, Arnold Maltz, Lisa Ellram, Mark A. Barratt
(pp. 169-186)
Keywords:
Integration,
Purchasing,
Strategic alignment,
Supply chain management
ArticleType: Research paper
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(113 KB)
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| 1805862 |
Controlling for logistics complexity: scale development and validation
Adriana Rossiter Hofer, A. Michael Knemeyer
(pp. 187-200)
Keywords:
Brazil,
Distribution management
ArticleType: Research paper
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(96 KB)
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| 1805863 |
Measuring brand equity for logistics services
Donna F. Davis, Susan L. Golicic, Adam Marquardt
(pp. 201-212)
Keywords:
Brand awareness,
Brand equity,
Brand image,
Distribution management
ArticleType: Research paper
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(79 KB)
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| 1805864 |
Measuring process orientation
Haozhe Chen, Yu Tian, Patricia J. Daugherty
(pp. 213-227)
Keywords:
Measurement,
Supply chain management,
testing and instruments
ArticleType: Research paper
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(100 KB)
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| 1805865 |
Some measures of interorganizational citizenship behaviors: Scale development and validation
Lauren R. Skinner, Chad W. Autry, Charles W. Lamb
(pp. 228-242)
Keywords:
Citizenship,
Measurement
ArticleType: Research paper
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(92 KB)
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| 1805866 |
Supply chain security culture: measure development and validation
Zachary Williams, Nicole Ponder, Chad W. Autry
(pp. 243-260)
Keywords:
Organizational culture,
Supply chain management
ArticleType: Research paper
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(105 KB)
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| 1805867 |
Assessing consumer attitudes toward off-site customer service contact methods
Ronn J. Smith, Cuneyt Eroglu
(pp. 261-277)
Keywords:
Communication,
Customer satisfaction,
Customer service management
ArticleType: Research paper
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(108 KB)
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| 1805868 |
A multi-dimensional construct of commercial motor vehicle operators' attitudes toward safety regulations
Matthew A. Douglas, Stephen M. Swartz
(pp. 278-293)
Keywords:
Commercial road vehicles,
Road safety,
United States of America
ArticleType: Research paper
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(101 KB)
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