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International Journal of Health Care Quality Assurance

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Articles

Articles

Article No:	Article Information:
1817211	Investigating complaints to improve practice and develop policy Julianne Parry, Udul Hewage (pp. 663-669) Keywords: Australia, Clinical governance, Complaints, Health services, Patients, Quality improvement ArticleType: Research paper View HTML | View PDF (58 KB) | Reprints & Permissions
1817212	Are consumer surveys valuable as a service improvement tool in health services?: A critical appraisal Anjali Patwardhan, Prakash Patwardhan (pp. 670-685) Keywords: Customer satisfaction, Customer surveys, Medical practice, Organizational effectiveness, Patient care, Performance measures ArticleType: Viewpoint View HTML | View PDF (100 KB) | Reprints & Permissions
1817213	GP and staff evaluation of the maturity matrix as a tool to assess and improve organisational development in primary care Louise Loegstrup, Adrian Edwards, Frans Boch Waldorff, Volkert Dirk Siersma, Martin Sandberg Buch, Tina Eriksson (pp. 686-700) Keywords: Denmark, Employee involvement, Organizational development, Primary care, Quality improvement ArticleType: Research paper View HTML | View PDF (201 KB) | Reprints & Permissions
1817214	Reduction in length of hospitalisation for microbial keratitis patients: A prospective study Lim Wei Kheong Jimmy, Timothy Barkham, Chen Qian Ming, Lynda Lim, Jia Lin, Goh Lay Hong, Heng Wee Jin (pp. 701-708) Keywords: Hospitals, Medical care, Patients, Resource management ArticleType: Research paper View HTML | View PDF (319 KB) | Reprints & Permissions
1817215	High quality diabetes care: testing the effectiveness of strategies of regional implementation teams Anat Drach-Zahavy, Efrat Shadmi, Anat Freund, Margalit Goldfracht (pp. 709-727) Keywords: Diabetes, Israel, Patient care, Patients ArticleType: Research paper View HTML | View PDF (169 KB) | Reprints & Permissions

Editorial

Editorial

Item No:	Item Information
1817216	Editorial Vol : 22 Issue: 7 Author(s): Kay Downey-Ennis View HTML

Call for papers

Call for papers for Leadership in Health Services

Item No:	Item Information
1817217	Call for papers for Leadership in Health Services Vol : 22 Issue: 7 View HTML

News and views

World Health Organization

Item No:	Item Information
1817218	World Health Organization Vol : 22 Issue: 7 View HTML

Canada - Canadian first in the treatment of lung cancer: a demonstration of interdisciplinary cooperation

Item No:	Item Information
1817219	Canada - Canadian first in the treatment of lung cancer: a demonstration of interdisciplinary cooperation Vol : 22 Issue: 7 View HTML

USA - Cost of hospital care for obese children has doubled

Item No:	Item Information
1817220	USA - Cost of hospital care for obese children has doubled Vol : 22 Issue: 7 View HTML

Australia - Australian national health system on the waiting list

Item No:	Item Information
1817221	Australia - Australian national health system on the waiting list Vol : 22 Issue: 7 View HTML

Cambodia - Floating toilets offer hope for river communities

Item No:	Item Information
1817222	Cambodia - Floating toilets offer hope for river communities Vol : 22 Issue: 7 View HTML

New Zealand - Mental health targets missing

Item No:	Item Information
1817223	New Zealand - Mental health targets missing Vol : 22 Issue: 7 View HTML

Europe - European research project focusing on quality and patient safety in hospitals

Item No:	Item Information
1817224	Europe - European research project focusing on quality and patient safety in hospitals Vol : 22 Issue: 7 View HTML

Ireland - The Health Service Executive (HSE) plan to implement new service developments and improvements in the second half of 2009

Item No:	Item Information
1817225	Ireland - The Health Service Executive (HSE) plan to implement new service developments and improvements in the second half of 2009 Vol : 22 Issue: 7 View HTML

United Kingdom - First specialist dementia advisors start work

Item No:	Item Information
1817226	United Kingdom - First specialist dementia advisors start work Vol : 22 Issue: 7 View HTML

Abu Dhabi - Sheikh Khalifa Medical City receives international accreditation as chest pain centre

Item No:	Item Information
1817227	Abu Dhabi - Sheikh Khalifa Medical City receives international accreditation as chest pain centre Vol : 22 Issue: 7 View HTML

South Africa - Quality of health care depends on geography

Item No:	Item Information
1817228	South Africa - Quality of health care depends on geography Vol : 22 Issue: 7 View HTML

Recent publications

Health for Some – The Political Economy of Global Health Governance

Item No:	Item Information
1817229	Health for Some – The Political Economy of Global Health Governance Vol : 22 Issue: 7 View HTML

Forensic Neuropsychology in Practice – A Guide to Assessment and Legal Processes

Item No:	Item Information
1817230	Forensic Neuropsychology in Practice – A Guide to Assessment and Legal Processes Vol : 22 Issue: 7 View HTML

Removing the Barriers to Global Health Equity

Item No:	Item Information
1817231	Removing the Barriers to Global Health Equity Vol : 22 Issue: 7 View HTML

Measuring Quality Performance in Healthcare; The Effect of Joint Commissioning International Standards on Quality Performance

Item No:	Item Information
1817232	Measuring Quality Performance in Healthcare; The Effect of Joint Commissioning International Standards on Quality Performance Vol : 22 Issue: 7 View HTML

Public Health Business Planning: A Practical Guide

Item No:	Item Information
1817233	Public Health Business Planning: A Practical Guide Vol : 22 Issue: 7 View HTML