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International Journal of Retail & Distribution Management

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International Journal of Retail & Distribution Management

Volume 37 Issue 10

Published: 2009 | Start Page: 821

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Articles

Articles
Article No:	Article Information:
1810535	Retail web site interactivity: How does it influence customer satisfaction and behavioral intentions? Ruby Roy Dholakia, Miao Zhao (pp. 821-838) Keywords: Consumer behaviour, Customer satisfaction, Electronic commerce, Internet shopping ArticleType: Research paper View HTML \| View PDF (116 KB) \| Reprints & Permissions
1810536	Web content analysis of e-grocery retailers: a longitudinal study Heejin Lim, Richard Widdows, Neal H. Hooker (pp. 839-851) Keywords: Electronic commerce, Internet, Retailing ArticleType: Research paper View HTML \| View PDF (84 KB) \| Reprints & Permissions
1810537	Testing a MIMIC model of e-shopping site usage Kee-Sook Lim, John H. Heinrichs, Jeen-Su Lim (pp. 852-866) Keywords: Consumer behaviour, Electronic commerce, Internet shopping, Retailing ArticleType: Research paper View HTML \| View PDF (95 KB) \| Reprints & Permissions
1810538	An exploratory study of sales promotions for multichannel holiday shopping Hyunjoo Oh, Kyoung-Nan Kwon (pp. 867-887) Keywords: Advertising, Consumer behaviour, Internet, Prices, Promotional methods, United States of America ArticleType: Research paper View HTML \| View PDF (119 KB) \| Reprints & Permissions

Editorial

Editorial
Item No:	Item Information
1810539	Editorial Vol : 37 Issue: 10 Author(s): John Fernie View HTML