| 1823849 |
Effects of organizational and serviceperson orientation on customer loyalty
Scott Colwell, Sandra Hogarth-Scott, Depeng Jiang, Ashwin Joshi
(pp. 1489-1513)
Keywords:
Customer loyalty,
Customer orientation,
Organizational behaviour,
Service industries
ArticleType: Research paper
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(180 KB)
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| 1823850 |
Explaining the unintended consequences of public sector reform
Abby Ghobadian, Howard Viney, John Redwood
(pp. 1514-1535)
Keywords:
Managers,
Public sector reform,
Resources,
Stakeholder analysis,
United Kingdom
ArticleType: Conceptual paper
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(199 KB)
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| 1823851 |
Intellectual capital disclosure, cost of finance and firm value
Raf Orens, Walter Aerts, Nadine Lybaert
(pp. 1536-1554)
Keywords:
Disclosure,
Intellectual capital,
Internet,
Western Europe,
Worldwide web
ArticleType: Research paper
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(109 KB)
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| 1823852 |
Renaming effect of brand value: state-owned enterprises
Yen-Chun Jim Wu
(pp. 1555-1581)
Keywords:
Asset valuation,
Brand equity,
Brand management,
Taiwan
ArticleType: Research paper
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(240 KB)
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| 1823853 |
Research in social responsibility: a challenge for management education
Pierre Kletz
(pp. 1582-1594)
Keywords:
Corporate social responsibility,
Education,
Management development,
Research
ArticleType: Conceptual paper
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(89 KB)
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| 1823854 |
Predictive business – fresh initiative or old wine in a new bottle
Harri Jalonen, Antti Lönnqvist
(pp. 1595-1609)
Keywords:
Business performance,
Decision making,
Knowledge management,
Performance management
ArticleType: Conceptual paper
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(309 KB)
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| 1823855 |
From open source in the digital to the physical world: a smooth transfer?
Nizar Abdelkafi, Thorsten Blecker, Christina Raasch
(pp. 1610-1632)
Keywords:
Computer software,
Product development
ArticleType: Research paper
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(169 KB)
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| 1823856 |
KMS adoption: the effects of information quality
Ren-Zong Kuo, Gwo-Guang Lee
(pp. 1633-1651)
Keywords:
Communication technologies,
Information systems,
Knowledge management systems
ArticleType: Research paper
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(178 KB)
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| 1823857 |
Transcendental marketing: a conceptual framework and empirical examples
Fredrik Nordin
(pp. 1652-1664)
Keywords:
Customer loyalty,
Leadership,
Marketing strategy
ArticleType: Conceptual paper
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(88 KB)
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