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Industrial and Commercial Training


Volume 41 Issue 7

Published: 2009 | Start Page: 355

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Articles

Articles
Article No: Article Information:
1817196 Management and leadership: a competency framework to deliver the National Trust's strategy
Martin Measures, Mike Bagshaw (pp. 355-362)
Keywords: Charities, Competences, Performance management, Skills
ArticleType: Research paper
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1817197 Leading through the credit crunch
Sarah Lewis (pp. 363-367)
Keywords: Business environment, Forecasting, Leadership, Uncertainty management
ArticleType: Viewpoint
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1817198 RX for excessive turnover: lessons in communicating a vision (part 2)
Steven H. Appelbaum, David Carrière, Marwan Abi Chaker, Kamal Benmoussa, Basim Elghawanmeh, Suzanna Shash (pp. 368-376)
Keywords: Canada, Communication, Employee turnover, Job satisfaction
ArticleType: Research paper
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1817199 Are you a trusted leader?
Lynette Deutsch (pp. 377-381)
Keywords: Competitive advantage, Employee development, Management development, Succession planning, Trust, United Kingdom
ArticleType: Research paper
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1817200 Evolving role of business process reengineering: a perspective of employers
Rashmi Jain, Angappa Gunasekaran, Anithashree Chandrasekaran (pp. 382-390)
Keywords: Business process re-engineering, Education, Training
ArticleType: Research paper
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1817201 Immersed in learning
Bob Little (pp. 391-395)
Keywords: E-learning, Europe, Virtual organizations
ArticleType: Viewpoint
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Book Review

Emotional Intelligence: Activities for Developing You and Your Business
Item No: Item Information
1817194 Emotional Intelligence: Activities for Developing You and Your Business
Vol : 41 Issue: 7
Author(s): Claire Palethorpe
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The Call Centre Training Handbook: a Complete Guide to Learning and Development in Contact Centres
Item No: Item Information
1817195 The Call Centre Training Handbook: a Complete Guide to Learning and Development in Contact Centres
Vol : 41 Issue: 7
Author(s): Rob Palethorpe
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Notes and news

Six sigma adds polish at FMG support
Item No: Item Information
1817202 Six sigma adds polish at FMG support
Vol : 41 Issue: 7
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Laboratory brings training to the world
Item No: Item Information
1817203 Laboratory brings training to the world
Vol : 41 Issue: 7
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Welders learn to be spot-on
Item No: Item Information
1817204 Welders learn to be spot-on
Vol : 41 Issue: 7
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Flexpipe channels its training and development
Item No: Item Information
1817205 Flexpipe channels its training and development
Vol : 41 Issue: 7
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Galliford Try constructs training for new employees
Item No: Item Information
1817206 Galliford Try constructs training for new employees
Vol : 41 Issue: 7
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Caterers serve up success
Item No: Item Information
1817207 Caterers serve up success
Vol : 41 Issue: 7
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Vodafone Netherlands starts higher vocational training
Item No: Item Information
1817208 Vodafone Netherlands starts higher vocational training
Vol : 41 Issue: 7
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Atkins opens Vauxhall Training Center
Item No: Item Information
1817209 Atkins opens Vauxhall Training Center
Vol : 41 Issue: 7
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Driver testing goes high-tech
Item No: Item Information
1817210 Driver testing goes high-tech
Vol : 41 Issue: 7
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