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Journal of Business & Industrial Marketing

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Articles

Articles

Article No:	Article Information:
1819256	Service quality and satisfaction in business-to-business services Richard A. Spreng, Linda Hui Shi, Thomas J. Page (pp. 537-548) Keywords: Business-to-business marketing, Customer satisfaction, Customer services quality ArticleType: Research paper View HTML | View PDF (178 KB) | Reprints & Permissions
1819257	Coordinated interaction and paradox in business relationships Sergio Biggemann, Francis Buttle (pp. 549-560) Keywords: Business performance, Business-to-business marketing, Channel relationships ArticleType: Research paper View HTML | View PDF (346 KB) | Reprints & Permissions
1819258	Evolving B2B e-commerce adaptation for SME suppliers Harold Boeck, Ygal Bendavid, Elisabeth Lefebvre (pp. 561-574) Keywords: Buyer-seller relationships, Electronic commerce, Small to medium-sized enterprises, Supply chain management ArticleType: Research paper View HTML | View PDF (350 KB) | Reprints & Permissions
1819259	The impact of industry and training influences on salesforce consulting time and consulting effectiveness Alfred Pelham (pp. 575-584) Keywords: Competitive strategy, Mathematical modelling, Sales force, Sales management, Training ArticleType: Research paper View HTML | View PDF (159 KB) | Reprints & Permissions
1819260	Relationship-value-based antecedents of customer satisfaction and loyalty in manufacturing Barbara Cater, Tomaž Cater (pp. 585-597) Keywords: Business-to-business marketing, Buyer-seller relationships, Customer loyalty, Customer satisfaction, Value added ArticleType: Research paper View HTML | View PDF (335 KB) | Reprints & Permissions
1819261	A re-examination of B2B sales performance Ronald Zallocco, Ellen Bolman Pullins, Michael L. Mallin (pp. 598-610) Keywords: Business-to-business marketing, Qualitative research, Sales force, Sales management ArticleType: Research paper View HTML | View PDF (143 KB) | Reprints & Permissions
1819262	Strategic account management in an emerging economy Faten Baddar Al-Husan, Ross Brennan (pp. 611-620) Keywords: Case studies, Cross-cultural management, Key accounts, Telecommunications ArticleType: Case study View HTML | View PDF (114 KB) | Reprints & Permissions

Ad hoc reviewers: 2009 contributions

Ad hoc reviewers: 2009 contributions

Item No:	Item Information
1819263	Ad hoc reviewers: 2009 contributions Vol : 24 Issue: 8 View HTML