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Human Resource Management International Digest


Volume 17 Issue 7

Published: 2009 | Start Page: 3

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Articles

Articles
Article No: Article Information:
1822124 From human resources to human beings: managing people at work
Yochanan Altman (pp. 3-4)
Keywords: Employee development, Performance management, Self actualization
ArticleType: Viewpoint
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1822125 Partners learn people skills at Ernst & Young: Nine-month development program helps to change the organization's culture
(pp. 5-7)
Keywords: Customer satisfaction, Leadership development
ArticleType: Case study
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1822126 Hillingdon Council employees are healthy, happy … and here: Well-being package improves staff attendance, engagement and morale
(pp. 8-11)
Keywords: Absenteeism, Employee attitudes, Local authorities
ArticleType: Case study
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1822127 Sandwell Homes reduces employee absence by 30 percent: … and boosts productivity, morale and customer service
(pp. 12-14)
Keywords: Absenteeism, Customer service management, Employee attitudes
ArticleType: Case study
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1822128 StepStone ET strides towards greater emotional intelligence: Program benefits individuals and organization as a whole
(pp. 15-18)
Keywords: Customer services quality, Information personnel, Interpersonal skills
ArticleType: Case study
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1822129 Odeon earns a gong for management training: Program helps to harmonize cultures, systems and approaches after merger
(pp. 19-20)
Keywords: Cinema, Management development, Merging, Organizational culture
ArticleType: Case study
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1822130 Graphic Packaging International slims costs with lean manufacturing: Firm taps into employee creativity and innovation
(pp. 21-22)
Keywords: Employee development, Lean production, Organizational culture, Packaging
ArticleType: Case study
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1822131 Policy to workforce plans – a guide to application: The details of an induction course in the NHS
John Deagle (pp. 23-25)
Keywords: Business policy, Employees, Health services, Manpower planning, National Health Service
ArticleType: Case study
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1822132 Merck salesman “haunted” by his past: The challenge of adapting to a different organizational culture
(pp. 26-28)
Keywords: Career development, Organizational behaviour, Organizational culture, Pay structures
ArticleType: Case study
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1822133 Brookhaven involves employees in communication-management revamp: Relationship-building creates a “reservoir of goodwill”
(pp. 29-31)
Keywords: Communications, Community relations, Employee involvement, Risk management
ArticleType: Case study
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1822134 Suits you, sir: Pertemps puts its people in prime position
(pp. 32-34)
Keywords: Gifts, Incentive schemes, Interviews, Recruitment agencies
ArticleType: Case study
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1822135 Shine your light: using talent management as a driver for business success
Judith Leary-Joyce (pp. 35-38)
Keywords: High flyers, Organizational performance, Performance focus management
ArticleType: General review
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Employment law outlook

The dos and don’ts of redundancies
Item No: Item Information
1822136 The dos and don’ts of redundancies
Vol : 17 Issue: 7
Author(s): Mike Pitt
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Abstracts

Isle of Wight NHS Primary Care Trust: changing a bullying culture
Item No: Item Information
1822137 Isle of Wight NHS Primary Care Trust: changing a bullying culture
Vol : 17 Issue: 7
Author(s): C. Foster
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How to persuade people to say yes
Item No: Item Information
1822138 How to persuade people to say yes
Vol : 17 Issue: 7
Author(s): R. Cialdini
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Keeping eastern promise (economic downturn and human resources in south-east Asia and China)
Item No: Item Information
1822139 Keeping eastern promise (economic downturn and human resources in south-east Asia and China)
Vol : 17 Issue: 7
Author(s): B. Lim
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Understanding enterprise system customization: an exploration of implementation realities and the key influence factors
Item No: Item Information
1822140 Understanding enterprise system customization: an exploration of implementation realities and the key influence factors
Vol : 17 Issue: 7
Author(s): M.N. Haines
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Asda: celebrating religious diversity
Item No: Item Information
1822141 Asda: celebrating religious diversity
Vol : 17 Issue: 7
Author(s): C. Foster
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The Adobe leadership experience (US multinational software firm)
Item No: Item Information
1822142 The Adobe leadership experience (US multinational software firm)
Vol : 17 Issue: 7
Author(s): D. Morris
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Suggested reading

Courageous Training: Bold Actions for Business Results
Item No: Item Information
1822143 Courageous Training: Bold Actions for Business Results
Vol : 17 Issue: 7
Author(s): Tim Mooney
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Leading Strategic Change: Bridging Theory and Practice
Item No: Item Information
1822144 Leading Strategic Change: Bridging Theory and Practice
Vol : 17 Issue: 7
Author(s): Eric Flamholtz
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Global Diversity Management: An Evidence-based Approach
Item No: Item Information
1822145 Global Diversity Management: An Evidence-based Approach
Vol : 17 Issue: 7
Author(s): Mustafa Ozbilgin
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Interview with John Whitmore

Interview with John Whitmore
Item No: Item Information
1822146 Interview with John Whitmore
Vol : 17 Issue: 7
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What’s on the web

What’s on the web
Item No: Item Information
1822147 What’s on the web
Vol : 17 Issue: 7
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