| 868559 |
Management control systems design: a metaphorical integration of national cultural implications
Robert R. Picard, Priscilla Reis
(pp. 222-233)
Keywords:
Management control,
Metaphors,
National cultures
ArticleType: Literature review
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(106 KB)
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| 868560 |
The impact of maintenance practices on operational and business performance
Ed Mitchell, Andrew Robson, Vas B. Prabhu
(pp. 234-240)
Keywords:
Benchmarking,
Maintenance,
Performance,
Quality,
United Kingdom
ArticleType: Research paper
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(153 KB)
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| 1454269 |
Total quality marketing (TQMk) – a symbiosis
Don Bathie, Josh Sarkar
(pp. 241-244)
Keywords:
Internal marketing,
Management,
Marketing,
Relatuonship marketing,
TQM,
Values
ArticleType: Conceptual Paper
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(356 KB)
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| 868561 |
An adaptation to ISO 9001:2000 for certified organisations
Y.C. Tsim, V.W.S. Yeung, Edgar T.C. Leung
(pp. 245-250)
Keywords:
Customer satisfaction,
ISO 9000,
Kaizen
ArticleType: Technical paper
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(276 KB)
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| 868562 |
The Scottish Quality Management System: an interim evaluation
G. Howard Marshall
(pp. 251-260)
Keywords:
Implementation,
ISO 9000,
Scotland,
Surveys,
TQM
ArticleType: Research paper
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(96 KB)
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| 868563 |
NLP to promote TQM for effective implementation of ISO 9000
S. Ashok, A.R. Santhakumar
(pp. 261-265)
Keywords:
ISO 9000,
Kaizen,
Neurolinguistic programming,
TQM
ArticleType: Research paper
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(870 KB)
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| 868564 |
Employee empowerment – a UK survey of trends and best practices
Yasar F. Jarrar, Mohamed Zairi
(pp. 266-271)
Keywords:
Empowerment,
Surveys,
United Kingdom
ArticleType: Research paper
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(231 KB)
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| 868565 |
Quality culture: a product of motivation within organization
Tommy Y. Lo
(pp. 272-276)
Keywords:
ISO 9000,
Management,
Motivation
ArticleType: Research paper
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(422 KB)
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| 868566 |
The need for change in the way we teach accounting information systems
Roger K. Doost
(pp. 277-282)
Keywords:
Accounting,
Databases,
Information,
Systems development,
Technology
ArticleType: Technical paper
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(95 KB)
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